Power Etiquette

In an era when companies are competing based on service, manners are much more than a social nicety -- they''re a crucial business skill.

Can table manners make or break a megamerger? Can a faxing faux-pas derail a promising business relationship? Can an improper introduction cost you a client? Can manners (or lack of them) really kill a career? Absolutely. In fact, good manners are good business.

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