Power of LEO: The Revolutionary Process for Achieving Extraordinary Results

Quality guru Subir Chowdhury introduces his groundbreaking new process

In The Power of LEO, Chowdhury outlines a simple, three-part strategy for building continuous quality improvement every business operation, which he calls LEO: Listen to your customers and employees; Enrich your company by fixing the problems you learn about and seizing future opportunities; and Optimize your company by making s...