Salvage ethnography in the financial sector

This book is based on ethnographic research from 2001-2, during Bank of Scotland''s first year of merger with Halifax to form HBOS. The research is revisited from the present perspective in the wake of the global banking and financial crisis that undermined HBOS in 2008. This historical perspective on the ethnographic data is used to explore: people''s responses to the pressures of heightened comp...