Shared Goals, Shared Knowledge, and Mutual Respect = A Shared Mission

This is the eBook version of the printed book.

This Element is an excerpt from Do the Right Thing: How Dedicated Employees Create Loyal Customers and Large Profits (9780132343343) by James F. Parker. Available in print and digital formats.

Why teamwork across organizational boundaries is even more important than you realize--and how you can promote it.

The term Jody Hoffer Gittell used to de...