Teller's Handbook: Everything a Teller Needs to Know to Succeed

The Teller''s Handbook shows all front-line banking personnel how to handle customer questions,process every type of request, effectively cross-sell today''s financial products, and more! A nationwide bestseller for nearly 30 years, and now completely revised, updated and expanded to encompass all financial institutions including commercial banks, savings institutions and credit unions, this essen...