When Everything Hits the Fan: A Practical Playbook for Protecting Your Reputation in Crisis

Reputation is built over years and destroyed in days, and most businesses only realize this when a crisis explodes on social media, in the press, or with angry customers . This book gives leaders a clear, step by step framework for managing reputation before, during, and after a crisis, so they are not improvising under pressure . Readers will learn how to map their most likely reputation risks, a...