Why?
“Why? is filled with relatable rants about a subject Martha Humler knows well: customer service. My wish is one day stories like these will be few and far between—but in the meantime, I hope Martha’s book gives you a giggle.”
—Ken Blanchard, coauthor of The One Minute Manager®, Legendary Service, and Raving Fans
“Martha’s stories are a lighthouse of actionable insights for service professionals that...
“Why? is filled with relatable rants about a subject Martha Humler knows well: customer service. My wish is one day stories like these will be few and far between—but in the meantime, I hope Martha’s book gives you a giggle.”
—Ken Blanchard, coauthor of The One Minute Manager®, Legendary Service, and Raving Fans
“Martha’s stories are a lighthouse of actionable insights for service professionals that...
