
Working with Difficult People
A practical ePub guide to working with difficult people which will give you the information and skills to succeed
Find out how to work with difficult people. You''ll learn to identify the reasons why staff may be causing problems, communicate effectively and negotiate conflict.
Tables, illustrations and ''In Focus'' features on what to do in a particular situation, plus real-life case studies demons...
A practical ePub guide to working with difficult people which will give you the information and skills to succeed
Find out how to work with difficult people. You''ll learn to identify the reasons why staff may be causing problems, communicate effectively and negotiate conflict.
Tables, illustrations and ''In Focus'' features on what to do in a particular situation, plus real-life case studies demons...
