You're Ghosting Your Own Customers

A missed call is a customer walking away. A quote you never followed up on is money you already earned and then lost. Most owners are not lazy. They are busy. The work piles up and the follow-ups quietly fall off the end of the day. This book gives you one habit that takes two minutes. You sort your business into three lists. You switch on the safe routine work, the kind that cannot embarrass you....