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*NEW EDITION FEATURING UPDATED MATERIAL*
''Erudite, interesting and, above all, entertaining'' ALAN JOHNSON, FORMER UK HOME SECRETARY
''A racy, engrossing read'' PROFESSOR IAN ROBERTSON
''Incredibly absorbing, leaving even the most confident orator with food for thought'' PSYCHOLOGIES
Communication can make the difference between failure and success. When communication goes badly, it''s a nightmare. ...
''Erudite, interesting and, above all, entertaining'' ALAN JOHNSON, FORMER UK HOME SECRETARY
''A racy, engrossing read'' PROFESSOR IAN ROBERTSON
''Incredibly absorbing, leaving even the most confident orator with food for thought'' PSYCHOLOGIES
Communication can make the difference between failure and success. When communication goes badly, it''s a nightmare. ...
Read more
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11.99 £
*NEW EDITION FEATURING UPDATED MATERIAL*
''Erudite, interesting and, above all, entertaining'' ALAN JOHNSON, FORMER UK HOME SECRETARY
''A racy, engrossing read'' PROFESSOR IAN ROBERTSON
''Incredibly absorbing, leaving even the most confident orator with food for thought'' PSYCHOLOGIES
Communication can make the difference between failure and success. When communication goes badly, it''s a nightmare. ...
''Erudite, interesting and, above all, entertaining'' ALAN JOHNSON, FORMER UK HOME SECRETARY
''A racy, engrossing read'' PROFESSOR IAN ROBERTSON
''Incredibly absorbing, leaving even the most confident orator with food for thought'' PSYCHOLOGIES
Communication can make the difference between failure and success. When communication goes badly, it''s a nightmare. ...
Read more
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