Coward's Guide to Conflict

Nobody likes conflict, but you can''t avoid it. Top performers just like you face problems every day. If you know how to deal with conflict well, you can turn it into your biggest opportunity for success.

The Coward''s Guide to Conflict is your essential conflict handbook, giving you the tools you need to manage conflict and come out on top. Discover:

• Why you must know how to handle conflict
• How to r...