
Difficult Conversations In A Week
Difficult conversations just got easier
How do you deal professionally with a colleague whose work is seriously below standard? A supplier who is always late? Saying ''no'' graciously? Giving someone bad news? Many of us have been on the receiving end of business conversations that have been badly handled, poorly timed or scarcely prepared for by the person we''re talking to.
This practical book of...
Difficult conversations just got easier
How do you deal professionally with a colleague whose work is seriously below standard? A supplier who is always late? Saying ''no'' graciously? Giving someone bad news? Many of us have been on the receiving end of business conversations that have been badly handled, poorly timed or scarcely prepared for by the person we''re talking to.
This practical book of...