Harvard Business Review on Increasing Customer Loyalty

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How do you keep your customers coming back-and get them to bring others?

If you need the best practices and ideas for making your customers loyal and profitable--but don''t have time to find them--this book is for you. Here are nine inspiring and useful perspectives, all in one place.


This collection of HBR articles will help you:

- Turn angry customers into loyal advocates

- Get more people to recomm...
Read more
E-book
pdf
Price
65.97 £
How do you keep your customers coming back-and get them to bring others?

If you need the best practices and ideas for making your customers loyal and profitable--but don''t have time to find them--this book is for you. Here are nine inspiring and useful perspectives, all in one place.


This collection of HBR articles will help you:

- Turn angry customers into loyal advocates

- Get more people to recomm...
Read more
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  • Formats: pdf
  • ISBN: 9781422171967
  • Publication Date: 24 Feb 2011
  • Publisher: Harvard Business Review Press
  • Product language: English
  • Drm Setting: DRM