Summary: The Amazement Revolution

The must-read summary of Shep Hyken''s book: "The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience".

This complete summary of the ideas from Shep Hyken''s book "The Amazement Revolution" shows that customer service isn’t a department within a company – it’s everything the company does. If you can amaze your customers, they will become a...