Summary: The Nordstrom Way

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The must-read summary of Robert Spector and Patrick McCarthy''s book: "The Nordstrom Way: Inside America''s #1 Customer Service Company".

This complete summary of the ideas from Robert Spector and Patrick McCarthy''s book "The Nordstrom Way" explains the philosophy of this company on doing whatever it takes to create a satisfied customer. In their book, the authors demonstrate how Nordstrom organiz...
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E-book
epub
Price
9.99 £
The must-read summary of Robert Spector and Patrick McCarthy''s book: "The Nordstrom Way: Inside America''s #1 Customer Service Company".

This complete summary of the ideas from Robert Spector and Patrick McCarthy''s book "The Nordstrom Way" explains the philosophy of this company on doing whatever it takes to create a satisfied customer. In their book, the authors demonstrate how Nordstrom organiz...
Read more
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  • Formats: epub
  • ISBN: 9782511018491
  • Publication Date: 14 Oct 2014
  • Publisher: Business Book Summaries
  • Product language: English
  • Drm Setting: DRM