1,001 Ways to Keep Customers Coming Back

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Sure-Fire, Can''t-Miss Tips, Techniques, and Ideas for Building Lifelong Customer Loyalty
Imagine having the customer-service secrets of the world''s most successful businesses right at your fingertips. With this book you can! Authors Donna Greiner and Theodore Kinni spent five years uncovering how Nordstrom, Southwest Airlines, Ritz-Carlton, American Express, and other world-class companies keep t...
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epub
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16.53 £ * Old Price 55.00 £
Sure-Fire, Can''t-Miss Tips, Techniques, and Ideas for Building Lifelong Customer Loyalty
Imagine having the customer-service secrets of the world''s most successful businesses right at your fingertips. With this book you can! Authors Donna Greiner and Theodore Kinni spent five years uncovering how Nordstrom, Southwest Airlines, Ritz-Carlton, American Express, and other world-class companies keep t...
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  • Formats: epub
  • ISBN: 9780307553959
  • Publication Date: 20 Jul 2011
  • Publisher: Crown
  • Product language: English
  • Drm Setting: DRM