America's Service Meltdown

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In this book, an entrepreneur and CEO of a major technology company shares original service concepts that will enable any company to keep customers coming back.

What distinguishes America's Service Meltdown: Restoring Service Excellence in the Age of the Customer is its striking originality and applicability to businesses of nearly every type and size. Based on the author's extensive personal and p...
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52.20 £
In this book, an entrepreneur and CEO of a major technology company shares original service concepts that will enable any company to keep customers coming back.

What distinguishes America's Service Meltdown: Restoring Service Excellence in the Age of the Customer is its striking originality and applicability to businesses of nearly every type and size. Based on the author's extensive personal and p...
Read more
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  • Formats: pdf
  • ISBN: 9780313386039
  • Publication Date: 16 Jun 2010
  • Publisher: Bloomsbury Publishing (USA)
  • Product language: English
  • Drm Setting: DRM