Be Your Customer's Hero

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On the front lines of customer service, every day presents new and unexpected challenges—and even the most dedicated employees can be caught unprepared. They need confidence. They need training. They need help.

Those who work on the front lines of customer service never know what new and unexpected challenges await them each day. But they do know one thing--they will be needed. But how can you prep...

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product_type_E-book
epub
Price
16.99 £

On the front lines of customer service, every day presents new and unexpected challenges—and even the most dedicated employees can be caught unprepared. They need confidence. They need training. They need help.

Those who work on the front lines of customer service never know what new and unexpected challenges await them each day. But they do know one thing--they will be needed. But how can you prep...

Read more
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  • Formats: epub
  • ISBN: 9780814449066
  • Publication Date: 22 Apr 2015
  • Publisher: AMACOM
  • Product language: English
  • Drm Setting: DRM