
Customer at the Heart
About ‘Customer at the Heart - How B2B Leaders Build Successful Customer-Centric Organisations
Could a business leader learn anything about customer centricity from 15 senior executives who have been there and done that?
John O’Connor and Peter Whitelaw are both experienced business leaders in their own right. They have not only shared their own considerable knowledge about customer experience, but ...
About ‘Customer at the Heart - How B2B Leaders Build Successful Customer-Centric Organisations
Could a business leader learn anything about customer centricity from 15 senior executives who have been there and done that?
John O’Connor and Peter Whitelaw are both experienced business leaders in their own right. They have not only shared their own considerable knowledge about customer experience, but ...