
Customer Relationship Management in Electronic Markets
Discover an important tool in the development of new marketing strategies for satisfying online customers!
Edited by two experts in the fields of business and marketing, Customer Relationship Management in Electronic Markets is designed to help you build Internet relationships that lead to customer retention and long-term loyalty. With this book, you will be able to offer customers the benefits t...
Discover an important tool in the development of new marketing strategies for satisfying online customers!
Edited by two experts in the fields of business and marketing, Customer Relationship Management in Electronic Markets is designed to help you build Internet relationships that lead to customer retention and long-term loyalty. With this book, you will be able to offer customers the benefits t...