Experience

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Bring Disney-level customer experience to your organization with insider guidance

The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience ­— the Walt Disney Company. Co-Author Bruce Loeffler spent ten years at Disney World overseeing service excellence, and has partnered with...

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product_type_E-book
pdf
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21.00 £

Bring Disney-level customer experience to your organization with insider guidance

The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience ­— the Walt Disney Company. Co-Author Bruce Loeffler spent ten years at Disney World overseeing service excellence, and has partnered with...

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  • Formats: pdf
  • ISBN: 9781119028673
  • Publication Date: 23 Mar 2015
  • Publisher: Wiley
  • Product language: English
  • Drm Setting: DRM