Six Principles of Service Excellence
In reading this book, you will find that The Six Principles of Service Excellence IS:
A simple, yet comprehensive, step-by-step process that, if followed implicitly, will lead any organization (small or large) to achieving and sustaining a work environment that will foster superior employee performance and service excellence.
More than a theory or concept. It is a process that is effectively used ...
In reading this book, you will find that The Six Principles of Service Excellence IS:
A simple, yet comprehensive, step-by-step process that, if followed implicitly, will lead any organization (small or large) to achieving and sustaining a work environment that will foster superior employee performance and service excellence.
More than a theory or concept. It is a process that is effectively used ...
