Stellar Customer Service

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Who is the most important employee in a company? The CEO? The CFO? No. The most important employee is the customer service representative.

Customer service reps are the face of your company. They are the people that the public sees and deals with. Their attitude and behavior will dictate whether customers come back a second (or third) time.
  • How to understand customers
  • How to lead and empower a cust...
  • Read more
    E-book
    epub
    Price
    29.98 £
    Who is the most important employee in a company? The CEO? The CFO? No. The most important employee is the customer service representative.

    Customer service reps are the face of your company. They are the people that the public sees and deals with. Their attitude and behavior will dictate whether customers come back a second (or third) time.
  • How to understand customers
  • How to lead and empower a cust...
  • Read more
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    • Formats: epub
    • ISBN: 9781722528560
    • Publication Date: 5 Aug 2025
    • Publisher: G&D Media
    • Product language: English
    • Drm Setting: DRM