Summary: Loyalty Rules!

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The must-read summary of Frederick Reichheld''s book: "Loyalty Rules! How Today''s Leaders Build Lasting Relationships".

This complete summary of the ideas from Frederick Reichheld''s book "Loyalty Rules!" shows how there is a direct relationship between loyalty and profitability. The greater the loyalty any firm can engender amongst its customers, employees, suppliers and shareholders, the greater...
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epub
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The must-read summary of Frederick Reichheld''s book: "Loyalty Rules! How Today''s Leaders Build Lasting Relationships".

This complete summary of the ideas from Frederick Reichheld''s book "Loyalty Rules!" shows how there is a direct relationship between loyalty and profitability. The greater the loyalty any firm can engender amongst its customers, employees, suppliers and shareholders, the greater...
Read more
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  • Formats: epub
  • ISBN: 9782511021156
  • Publication Date: 12 Nov 2014
  • Publisher: Business Book Summaries
  • Product language: English
  • Drm Setting: DRM