Summary: The Best Service Is No Service

The must-read summary of Bill Price and David Jaffe''s book: "The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy & Control Costs".

This complete summary of the ideas from Bill Price and David Jaffe''s book "The Best Service Is No Service" shows that customers don''t want a "relationship" with a company - they want to buy their product and they want...