Summary: The New Experts
Available
The must-read summary of Robert Bloom''s book: "The New Experts: Win Today''s Newly Empowered Customers at Their 4 Decisive Moments".
This complete summary of the ideas from Robert Bloom''s book "The New Experts" presents the four key customer contact moments: first contact, transaction, continued use of the product and advocacy (repeat customers). In his book, the author explains very specific way...
This complete summary of the ideas from Robert Bloom''s book "The New Experts" presents the four key customer contact moments: first contact, transaction, continued use of the product and advocacy (repeat customers). In his book, the author explains very specific way...
Read more
E-book
epub
Price
9.99 £
The must-read summary of Robert Bloom''s book: "The New Experts: Win Today''s Newly Empowered Customers at Their 4 Decisive Moments".
This complete summary of the ideas from Robert Bloom''s book "The New Experts" presents the four key customer contact moments: first contact, transaction, continued use of the product and advocacy (repeat customers). In his book, the author explains very specific way...
This complete summary of the ideas from Robert Bloom''s book "The New Experts" presents the four key customer contact moments: first contact, transaction, continued use of the product and advocacy (repeat customers). In his book, the author explains very specific way...
Read more
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