Tele-Stress
Available
Stress in call centres can be a big problem. According to a survey, 98 per cent of call centre employees experience at least one stressful call each day - mostly from irate customers. This book provides commom-sense strategies that cope with tele-stress, in order to create a more pleaseant environment.This book will help telephone professionals to: - Reduce on-the-job telephone stress - Enhance te...
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E-book
pdf
Price
21.99 £
Stress in call centres can be a big problem. According to a survey, 98 per cent of call centre employees experience at least one stressful call each day - mostly from irate customers. This book provides commom-sense strategies that cope with tele-stress, in order to create a more pleaseant environment.This book will help telephone professionals to: - Reduce on-the-job telephone stress - Enhance te...
Read more
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