Would You Do That to Your Mother?
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One guiding question to earn your customers'' love and admiration--and grow your business. This simple litmus test helps pinpoint the causes of customer unrest so your company can shift toward anticipating needs, extending empathy and care, and showing respect at all times.
Jeanne Bliss''s previous book, I Love You More Than My Dog, won fans for its warm, witty style and immediately applicable cont...
Jeanne Bliss''s previous book, I Love You More Than My Dog, won fans for its warm, witty style and immediately applicable cont...
Read more
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7.70 £ * Old Price 55.00 £
One guiding question to earn your customers'' love and admiration--and grow your business. This simple litmus test helps pinpoint the causes of customer unrest so your company can shift toward anticipating needs, extending empathy and care, and showing respect at all times.
Jeanne Bliss''s previous book, I Love You More Than My Dog, won fans for its warm, witty style and immediately applicable cont...
Jeanne Bliss''s previous book, I Love You More Than My Dog, won fans for its warm, witty style and immediately applicable cont...
Read more
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