Providing clear guidance for anyone servicing internal or external customers, this book offers a framework for analyzing and managing quality using a comprehensive closed-loop approach.
A seminal work for the public sector, Quality Standards for Highly Effective Government (Second Edition) redefines what is expected and what is required for excellence in management.
Quality Control for Behavior Analysts helps practitioners apply concepts of quality planning, control, and improvement to implement high-quality behavioral interventions that maximize care value through superior clinical outcomes.
Use your next three-day weekend to develop valuable Lean Six Sigma skillsWith the integration of Lean and Six Sigma, businesses have a potent tool in the never-ending drive to deliver top-quality service and products.
The industry is currently facing a multitude of challenges on production lines that must be systematically addressed in order to improve quality and productivity.
Responding to a recent surge in interest and application, this book is the first to comprehensively address how Lean thinking and tools can be implemented in agriculture and agribusiness.
Dieses Übungsbuch ist zur Begleitung und Vertiefung der verfahrensorientierten betriebswirtschaftlichen Aus- und Weiterbildung in Beschaffung, Produktion und Distribution konzipiert.
Lean is about building and improving stable and predictable systems and processes to deliver to customers high-quality products/services on time by engaging everyone in the organization.
Winner of a 2013 Shingo Research and Professional Publication Award, this practical guide for healthcare executives, managers and frontline workers provides the means to transform your enterprise into a High-Quality Patient Care Business Delivery System.
Winner of the Shingo Prize for Excellence in Quality Improvement -From the Shingo judges: This work has an extremely widespread application as the tools, techniques, and methods described are at a level that achieves the goals of Lean and operational excellence without tying them down to a specific industry or work stream.
Manufacturing towards Excellence in spinning mills aims to help the relevant organization to cut costs, improve throughput, effective utilization of resources and to safeguard the interests of stakeholders.
This book explains how to organize and manage modifications during the solution realization phase of problem solving so improvements become the new way of life.
Supply Chain Strategies demonstrates how organizations must take strategic decisions in order to manage their supply chains to sustain competitiveness in the global economy.
In order to survive and attain market leadership, organizations must engage in longer-term strategic quality activities to address radical, paradigm-shifting improvements that affect the organization and its competitive position.
In this insider guide, former Harley-Davidson executive Dantar Oosterwal offers an exclusive look at how Harley-Davidson was able to adapt in an ever-changing world to stay on top and stay in existence.
All About Six Sigma provides clear, straightforward explanations of how to apply Six Sigma so no matter what your experience, you can introduce, implement, and complete a Six Sigma project.
Offering a planned approach for determining cause and effect, DOE Simplified: Practical Tools for Effective Experimentation, Third Edition integrates the authors decades of combined experience in providing training, consulting, and computational tools to industrial experimenters.
When trying to embed changes or new mindsets and behaviors, organizations tend to focus on following a particular methodology rather than clearly defining the underlying behaviors that will deliver the sustainable behavioral change and align the thought processes that drive the behaviors-whether their intent is to continuously improve safety or overall risk management or achieve a sustainable growth and improvement trajectory.
Learn how to make your company more efficient, increase customer value with less work and make better use of your organisation's resources by implementing a Lean management strategy.
Project management-it's not just about following a template or using a tool, but rather developing personal skills and intuition to find a method that works for everyone.
In this insider guide, former Harley-Davidson executive Dantar Oosterwal offers an exclusive look at how Harley-Davidson was able to adapt in an ever-changing world to stay on top and stay in existence.
The Supply Chain Operation Reference (SCOR) framework is a proven solution to the ever-present business struggle of strengthening and improving company-wide processes.
This manual discusses how the Total Quality Management (TQM) of the production and manufacturing environment can be modified, implemented, and measured within the engineering project environment.
Small businesses face many challenges today, including the increasing demand by larger companies for ISO 9001compliance, a challenging task for any organisation and in particular for a small business without quality assurance experts on its payroll.
