In response to changes in internal needs, external organizational environments, and the expectations of shareholders - most notably, citizens and politicians - innovation is now an important common-place aspect of governance and the running of public service organizations.
The BRICS countries are heralded for their double digit economic growth rates and while this has indeed been impressive, particularly in India and China, it is clear that significant social and environmental fault-lines have developed in these regions.
Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management.
Museums and Design Practices explores the increasingly critical role that design is playing in museums by focusing on how human-centred design approaches are being embraced and incorporated into their work practices.
Distilling decades of leadership expertise into an effective framework, this is a practical guidebook for nonprofits around the globe, with practical recommendations for the urgently needed steps to make this a better world.
It is widely accepted that management concepts such as strategic management, human resource management and management development have a well-defined body of knowledge designed to inform management praxis, however the notion of efficiency has no such body of knowledge to support its application within management praxis.
Tracking the issues of healthcare reform through the tumultous 1990s, this work opens a window on the changing dynamics of American politics from the Clinton inauguration in January 1993 through the Republican revolution of 1995 and the 1996 presidential race.
This book brings together leading experts from around the world to explore the transformative potential of Machine Learning (ML) and the Internet of Things (IoT) in healthcare.
This book discusses a new process mining method along with a detailed comparison between different techniques that provide a complete vision of the process of data acquisition, data analysis, and data prediction.
Forming part of the Understanding Organizational Change series, Managing Organizational Change in Public Services focuses on the organizational dimension of change management in public services.
Corporate security is a form of regulation that involves centralized management of access control, physical security, personnel security, and information security inside an organization.
Equality, Diversity and Opportunity Management presents a comprehensive analysis of the processes of governance, leadership, policy and strategy formulation, decision-making, practical and financial management, and real-world implementation of the Equality, Diversity, Opportunity, and Discrimination (or anti-Discrimination) Agenda.
Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems.
This workbook reflects a number of important regulatory changes that have occurred in the past 13 years, as well as the new landscape of healthcare reform.
Cultivating a Digital Culture for Effective Patient Engagement offers a strategic framework for healthcare provider websites in order to support patient engagement and connected health initiatives.
Healthcare IT is under tremendous pressure in today's environment: Budgets are shrinking; staff are in short supply; cloud, mobile, and data are driving expansion and innovation.
The growth of global corporations has led to the development of new business strategies whose complexity and configuration rest on corporate networks; corporate cross-culture and intangible corporate and product assets.
"e;This guidebook systematically analyses the contribution of family medicine to highquality primary health care in addressing the challenges faced by current health systems, and provides options for moving forward.
How have the development and redevelopment of China's cities since the early 1950s transformed the settlements and fortunes of a fifth of the world's population?
Bringing together a selection of readings that represent some of the most important trends and topics in urban scholarship today, American Urban Politics in a Global Age provides historical context and contemporary commentaries on the economy, politics, culture, and identity of American cities.
Governance and Regulation in the Third Sector brings together scholars and experienced practitioners from different countries to investigate the relationship between regulation and relational governance for the third sector in a comparative context.
Social marketing, a field first introduced by Philip Kotler and Gerald Zaltman in a pioneering article in the Journal of Marketing in 1971, uses marketing concepts to influence the behaviors of individuals and communities for the greater social good.
There have been significant efforts to implement the Sustainable Development Goals (SDGs) at multiple levels of governance across all regions of the world.
This work demonstrates the value of a multi-method approach to public policy analysis, arguing that descriptive historical studies, quantitative historical studies and cross-sectional quantitative studies are essentially compatible.