Hospitality and service industries

The internet wasn't built for time travelers.

Most sociological work on football fandom has focused on the experience of men, and it usually talks about alcohol, fighting and general hooliganism.

The hospitality industry relies on the sourcing and development of talent to deliver excellent customer experiences and interactions in a 24/7 environment.

This book provides the reader with an introduction to the concept and practice of terrorism embedded within a firm understanding of politics and social structure.

Today, tourism is the largest economic sector globally in terms of earnings, and also in terms of number of people employed.

Originally published in 1999 The Commercial Use of Biodiversity examines how biodiversity and the genetic material it contains are now as valuable resources.

Languages convey messages, have a heuristic or semantic content, and operate through a conventional system of symbols and codes.

If you're taking your first steps into the fast-paced world of retail, then merchandiser, store designer, retailer and educator Dimitri Koumbis is the ideal guide.

How championing consumers led to ING Direct's revolutionary rise in the banking industry In an industry dominated by big banks with little patience for their customers, ING Direct has always strived to be different-a rebel with a cause, if you will-and in doing so, they've become the most successful online banking venture in history.

This book provides an in-depth analysis of and discussion about the relationship between green tourism, economic growth and globalization.

Gateway communities that neighbour parks and protected areas are impacted by tourism, while facing unique circumstances related to protected area management.

The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the fourth title in the Routledge Series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service best practice within events and hotels.

It is important for anybody involved in sport and physical recreation to be aware of the legal context in which their activity takes place, to develop an understanding of their legal responsibilities and to know what might happen if something goes wrong.

This book is an update to the first edition of this book.

Examines IT applications in all sectors, including airlines, travel intermediaries, accommodation, food service, destinations, attraction, events and entertainment.

This book showcases new research in sport business management around the world, offering a platform for the international exchange of ideas, best practices, and scientific inquiries in a globalized sport economy.

The aim of this book is to inspire and encourage project practitioners, executives, and beginners in the project management field to develop passion, persistence, and patience.

The importance of innovation as the key driver of sustained success has been well documented in the marketing and hospitality literature.

This book builds on the popular GARDENER OF GOVERNANCE article, which enjoys amazing traction in the professional community globally and has been translated into 25+ languages.

The great world hospitality management gurus who are listed in this book include the following: Conrad Hilton, Gaston Acurio, Donald Trump, Steve Wynn, Danny Meyer, Chef Wan, Ferran Adri, Lidia Bastianich, Mario Batali, Rick Bayless, Anjum Anand, John Besh, Raymond Blanc, Heston Blumenthal, Paul Bocuse, Ettore Boiardi, Daniel Boulud, Anthony Bourdain, Caesar Cardini, Alain Chapel, Julia Child, Chen Kenmin, Michael Chiarello, Atul Kochhar, Bobby Chinn, Fanny Cradock, Alain Ducasse, Sanjeev Kapoor, Wylie Dufresne, Bobby Flay, Tyler Florence, Keith Floyd, Pierre Gagnaire, Fredy Girardet, Rose Gray, Yutaka Ishinabe, Elijah Joy, Toshiro Kandagawa, Hubert Keller, Thomas Keller, Pierre Koffmann, Susur Lee, Masahiko Kobe, Cyril Lignac, Ludovic Lefebvre, Gaston Lentre, Bernard Loiseau, James Martin, Rokusaburo Michiba, Vikas Khanna, Rick Moonen, Masaharu Morimoto, Koumei Nakamura, Jamie Oliver, Raymond Oliver, Alain Passard, Fernand Point, Wolfgang Puck, Gordon Ramsay, Ken Blanchard, Eric Ripert, Hari Nayak, Jol Robuchon, Michel Roux, Carme Ruscalleda, Marcus Samuelsson, Hiroyuki Sakai, Guy Savoy, Charlie Trotter, Marc Veyrat, Jean-Georges Vongerichten, Alice Waters, Marco Pierre White, Pierre Wynants, Jonathan Waxman, Andrew Zimmern, Madhur Jaffrey and Russell L.

This book provides students with a series of critical reviews of issues in food and beverage management addressing a variety of managerial dilemmas of a more complex nature such as how important is the meal experience and is food an art form?

Hospitality & Leisure and Aviation & Transportation sectors, today's consumers have higher service expectations than ever.

This landmark publication brings together some of the most perceptive commentators of the present moment to explore core ideas and cutting edge developments in the field of Leisure Studies.

This book critically examines sustainability challenges that humankind faces and offers responsible organising as a solution in responding to these challenges.

Written from a range of disciplinary perspectives including local Vietnamese scientists and practitioners, the book offers valuable insights into the challenges, opportunities, and local realities of the tourism and hospitality industries.

Fashion Forward demystifies the exciting career of a fashion forecaster and fosters skills that will benefit any design professional.

Businesses recognize the need to become more customer focused, but struggle to see how.

Verkehrsträger bestimmen die touristische Leistungskette und erfreuen sich kontinuierlich wachsender Markt- und Beförderungszahlen.

Moving towards resiliency is more than just implanting policy and procedure; it is a process that takes organizations on a winding path requiring patience and tolerance.

"e;Dream, Believe, Dare, Do .

Workplace Violence: Issues in Threat Management defines what workplace violence is, delves into the myths and realities surrounding the topic and provides readers with the latest statistics, thinking, and strategies in the prevention of workplace violence.

Now fully revised and updated, the fourth edition of this bestselling text provides students with a vital understanding of the nature of tourism and contemporary tourist behaviour.

This book presents a practical guide to help businesses navigate the complex topics of sustainability in the food industry.

The Live Event Video Technician covers terms, format types, concepts, and technologies used in video production for corporate meetings, concerts, special events, and theatrical productions.

The third edition of Complete Guide to Size Specification and Technical Design equips students with everything they need to know about measuring sample garments, creating fully graded spec sheets, fitting garments, and grading patterns for production.

What skills are needed for the future?

An accessible introduction to the concepts of Jewish mysticism, their religiousand spiritual significance, and how they relate to our lives.

Effective marketing is essential for any successful sport organization, from elite international teams to local leagues.

Travelers are buzzing about apitourism--or "e;bee tourism"e;--as an opportunity to get close to bees and learn about the ecology and industry they support.

Der Reiseveranstalter wird in seiner Funktion als Teil eines globalen touristischen Interaktionssystems beschrieben.

For undergraduate and graduate courses in Organizational Behavior and Human Relations Skills in schools of hotel management.

Amidst an increasingly conscious consumer market, the fashion industry now faces more external pressures than ever.

Whether you buy an existing hotel, build one from scratch, or renovate a building into a hotel, you will need millions of dollars to invest.

Football is big business.