Discover Agile for Better Instructional Design To serve business needs amid greater volatility and uncertainty in the workplace, learning and development professionals need project management methods that can keep up.
This invaluable resource is the training manual you need to give your employees the thorough training, review, and--if necessary--overhaul they need in the vitally important area of customer service.
A Simple, Effective Approach to Attaining Learning and Performance ResultsJob aids are often the most practical way to get quick performance improvement, particularly in time-pressured, resource-constrained situations.
You probably have data on course enrollments and completion and pass rates on course tests, but what about data on how learners are applying their new knowledge?
In today's business environment of slim budgets and ever-increasing demand for demonstrable results and return-on-investment, bringing recently hired team members into your organization efficiently and successfully is one of the most challenging tasks you face as a manager.
E-learning and virtual training have become increasingly popular means of delivering workplace learning content, yet they often fall short when it comes to engaging learners.
Defining business alignment as the process of "e;ensuring that a new project, program, or process is connected directly to business impact measures, usually expressed in terms such as output, quality, cost, or time,"e; 10 Steps to Successful Business Alignment offers concrete input, detailed suggestions, and pragmatic know-how on how to plan for, implement, and maintain effective alignment for projects of nearly every size and scope.
Select, Implement, and Operate the Perfect LMSIf you need to manage training and education programs for employees, customers, or students, you need an LMS.
Learning on Demand presents new ideas around the topic of web-enabled instruction, challenging long-held beliefs about proper 'design' and the methods for engaging students.
Coaching Employee Engagement Training is written for managers and other leaders who, regardless of their level of experience, wish to facilitate and support the development of truly engaged employees within their organization.
In Leading With Wisdom, Jann Freed takes the several years she spent interviewing more than 100 respected leaders, and distills their advice into eight practices that underpin leaders who connect and inspire others to achieve high performance.
Mobile devices have become an important part of our daily lives and, because of our familiarity with the technology, present a terrific opportunity to enhance learning and development.
Workplace learning professionals are often frustrated when senior executives and other top organizational leaders do not "e;get"e; the value of learning and training initiatives.
The updated issue of "e;Teaching SMEs to Train"e; addresses the skills and traits trainers should look for in the SMEs they wish to collaborate with-including less tangible assets such as enthusiasm-trainer competencies to consider if the SME will be conducting the training session, and training delivery methods and their advantages and disadvantages.
Savvy business professionals and enlightened organizations know that training has no value unless what is learned gets applied on the job, and the subsequent on-the-job performance contributes to key organizational outcomes.
Having a copy of Ultimate Basic Business Skills: Training an Effective Workforce on your bookshelf is like having an on-call business training department.
Strategic Learning Alignment shows you how to align your training initiatives to organizational strategy to ensure training stays relevant and is seen by business leaders as vital to the organization's success.