Of all the obstacles and surprises managers know are heading their way each day, the one they least anticipate and prepare for is the resignation of a seemingly happy and extremely valued employee.
This trusted reference puts thousands of ready-to-use words, phrases, descriptions, and action items right at your fingertips perfect for review time, creating development plans, and monitoring performance year-round.
In this deep and engaging exploration of diversity in America, author Dick Martin explains how we can bridge personal differences to experience great professional success.
Building on the concrete advice and practical, powerful strategies revealed in its predecessor, More ProActive Sales Management provides harried sales managers with a proven method for managing the sales process and their people.
Now that five different generations are on the job simultaneously--from Traditionals to Generation Y to Millennials--it's important for companies to understand how their people can not only coexist and cooperate, but thrive together as a team.
A groundbreaking logic-based approach to bridging the scientific-constructivist divide in social scienceThe Logic of Social Science offers new principles for designing and conducting social science research.
With the increase in the number of organizational leadership development programs, there is a pressing need for evaluation to answer important questions, improve practice, and inform decisions.
This invaluable guide shows students and professionals how measurements and data can be used to balance quality services and financial viability and how measures can help to evaluate and improve organizational, clinical, and financial processes.
This thoroughly revised and updated second edition of The Trainer s Handbook presents a comprehensive, systematic approach to developing training skills and competencies.
I ll Take Learning for 500 shows you how to leverage the excitement and entertainment inherent in game shows by using them to increase participant involvement as well as information retention and comprehension.
In this book, human resource management and training expert Judy Hale demystifies training outsourcing and details how companies can successfully outsource their training and development needs from the entire learning function to selected services and programs.
Written to reflect the realities of today s business environment, Power Mentoring is a nuts-and-bolts guide for anyone who wants to create a connection with a prot g or mentor, or to improve a current mentoring relationship.
Criterion-Referenced Test Development is designed specifically for training professionals who need to better understand how to develop criterion-referenced tests (CRTs).
In Human Factors in Project Management, author Zachary Wong a noted trainer and acclaimed leader of more than 250 project teams provides a summary of "e;people-based"e; management skills and techniques that can be applied when working in a team environment.
This much-needed book offers trainers, consultants, evaluation professionals, and human resource executives and practitioners a hands-on resource for understanding and applying the proven principles of confirmative evaluation.
Based on her research of 800 biotechnology companies and 3,200 biotechnology executives, Harvard Business School professor Monica Higgins discovered that one firm Baxter was the breeding ground for today s most successful biotechnology ventures.
Gadgets, Games, and Gizmos is an innovative book that provides practical and original solutions to the impending boomer/gamer knowledge and skills transfer gap.
Training Budgets Step-by-Step is a useful guide that walks you through each phase of the process, so that you will have the information you need to develop a successful training plan and accurate budget that will get results for your organization.
Beans is the story of The El Espresso, a legend in its own time in Seattle and a coffee company that has prospered by intentionally staying small, inspiring fanatical customer loyalty in the process.
Strategic Planning for Success offers you a pragmatic guide to the design and development of practical and pragmatic strategic thinking and organizational alignment that will yield high-impact results and measurably add value to you, your organization, your clients, and society.
The woman BusinessWeek called the "e;grande dame of American management"e; shares her vision of leadership Frances Hesselbein rose from a volunteer troop leader to become CEO of the Girl Scouts of the USA.
Virtual Teams That Work offers a much-needed, comprehensive guidebook for business leaders and managers who want to create the organizational conditions that will help virtual teams thrive.
How does emotional intelligence as a competency go beyond the individual to become something a group or entire organization can build and utilize collectively?
Model and encourage leadership by focusing on encouraging the best in others All too often, simple acts of human kindness are overlooked and underutilized by people in leadership roles.
An in-depth look at the intersection of judgment and statistics in baseballScouting and scoring are considered fundamentally different ways of ascertaining value in baseball.
In a disrupted and technology-enabled world of work, HR professionals' ability to attract, recruit and retain people with digital skills can be the difference between business success and failure.
