Crew Resource Management (CRM) training was first introduced in the late 1970s as a means to combating an increased number of accidents in which poor teamwork in the cockpit was a significant contributing factor.
Featuring contributions from many of the most prominent contemporary figures in the US aerospace community, this book provides unprecedented insights into the ways in which aerospace policy is developed and implemented.
Featuring contributions from many of the most prominent contemporary figures in the US aerospace community, this book provides unprecedented insights into the ways in which aerospace policy is developed and implemented.
A practical and realistic guide for both external and internal service providers in an aviation context to implementing an effective way to control the service quality as perceived by their customers, Delivering Excellent Service Quality in Aviation is essential for those service providers that are not yet systematically managing their service quality.
A practical and realistic guide for both external and internal service providers in an aviation context to implementing an effective way to control the service quality as perceived by their customers, Delivering Excellent Service Quality in Aviation is essential for those service providers that are not yet systematically managing their service quality.
In the rapidly evolving airline industry, new technologies play an increasingly critical role in the delivery of real and perceived value in reducing costs, enhancing revenue, and improving customer service and customer safety/security.
In the rapidly evolving airline industry, new technologies play an increasingly critical role in the delivery of real and perceived value in reducing costs, enhancing revenue, and improving customer service and customer safety/security.
European Air Traffic Management: Principles, Practice and Research is a single source of reference on the key subject areas of air traffic management in Europe.
European Air Traffic Management: Principles, Practice and Research is a single source of reference on the key subject areas of air traffic management in Europe.
While stress and fatigue are often dealt with in other books on aviation performance and human factors, these realities of human vulnerability are now increasingly seen as central to the effective conduct of flight operations.
While stress and fatigue are often dealt with in other books on aviation performance and human factors, these realities of human vulnerability are now increasingly seen as central to the effective conduct of flight operations.
Advances in computer, visual display, motion and force cueing and other technologies in the past two decades have had a dramatic effect on the design and use of simulation technology in aviation and other fields.
Fasten Your Seatbelt: The Passenger is Flying the Plane is the fourth in a series written at the encouragement of practitioners in the global airline industry.
Fasten Your Seatbelt: The Passenger is Flying the Plane is the fourth in a series written at the encouragement of practitioners in the global airline industry.
This practical guide is designed to enable individual pilots, training departments and airline managers to better understand and use the techniques of facilitation.
This practical guide is designed to enable individual pilots, training departments and airline managers to better understand and use the techniques of facilitation.
Advances in computer, visual display, motion and force cueing and other technologies in the past two decades have had a dramatic effect on the design and use of simulation technology in aviation and other fields.
This is a thorough description of this increasingly important technology, starting from the development of head-up displays (HUDs), particularly specifications and standards and operational problems associated with HUD use.
This is a thorough description of this increasingly important technology, starting from the development of head-up displays (HUDs), particularly specifications and standards and operational problems associated with HUD use.
Globalization is a pervasive feature of recent industrial and commercial developments, not least in the airline business with concomitant effects on human resource management.
Globalization is a pervasive feature of recent industrial and commercial developments, not least in the airline business with concomitant effects on human resource management.
Advances in simulation technology have enabled an interesting amount of training and instruction to be conducted on training simulators instead of on real systems.
Advances in simulation technology have enabled an interesting amount of training and instruction to be conducted on training simulators instead of on real systems.
In research and application of Human Factors in Air Traffic Management (ATM) systems design, development and operation, there remains a lack of clarity regarding the range and integration of activities associated with the need for greater attention to issues such as human error, interface design and teamwork, especially in systems with increased levels of automation.
In research and application of Human Factors in Air Traffic Management (ATM) systems design, development and operation, there remains a lack of clarity regarding the range and integration of activities associated with the need for greater attention to issues such as human error, interface design and teamwork, especially in systems with increased levels of automation.
This unique book expands the contribution of aviation psychology and human factors to the aviation industry within the Asia Pacific region, with participation from many other parts of the globe, and key local and international experts, developing the safety, efficiency and viability of the industry.
This unique book expands the contribution of aviation psychology and human factors to the aviation industry within the Asia Pacific region, with participation from many other parts of the globe, and key local and international experts, developing the safety, efficiency and viability of the industry.
Situations and systems are easier to change than the human condition - particularly when people are well-trained and well-motivated, as they usually are in maintenance organisations.
Situations and systems are easier to change than the human condition - particularly when people are well-trained and well-motivated, as they usually are in maintenance organisations.
Strategic airline alliances are an important topic in airline management today, stimulated by poor access of international airlines to large domestic markets such as the USA and EU and the increasing importance of network scope.
Strategic airline alliances are an important topic in airline management today, stimulated by poor access of international airlines to large domestic markets such as the USA and EU and the increasing importance of network scope.
