This book helps decision makers grasp the importance, and applicability to business, of the new technologies and extended connectivity of systems that underlie what is becoming known as the Fourth Industrial Revolution: technologies and systems such as artificial intelligence, machine learning, 3D printing, the internet of things, virtual and augmented reality, big data and mobile networks.
Based on four empirical studies, Moritz Merkle examines the introduction of humanoid robots to the frontline service encounter in a customer-centric approach focusing on customer expectations and customer responses.
Model your company's future on the success of tech's quiet giantBusinessWeek once listed Chinese tech firm Huawei as one of the ten most influential companies on the planet, and Time placed its founder Ren Zhengfei in the top 100 most influential men in the world.
It has been observed that the studies of quality are pursued in various disciplines like economics, quality management, and marketing science, and are seen isolated.
This book explores a range of critical issues and emerging topics relevant to the linkages between information technologies and organizational systems.
In Software Project Estimation, author Dimitre Dimitrov extrapolates upon the most crucial steps in accurately and meaningfully forecasting the timeline and specs of promised deliverables to clients.
This book is devoted to systematization of experience and identification of prospects for sustainable cooperation to create "e;green"e; supply chains based on environmentally friendly technologies and responsible innovations.
Entrepreneurial ecosystems are affected by ongoing technological changes, evolving global economic conditions, and institutional frameworks that constantly reshape the entrepreneurial terrain.
The Workplace Community offers a structured, practical guide to developing collaborative knowledge-based communities in the workplace, from introducing employees and managers to new ways of working, to measuring effectiveness and providing corrective interventions for those who haven't achieved the desired results.
Although most universities could be considered bureaucrat organizations, the accumulated knowledge reveals that universities try to adapt their core activities and technological innovation processes to face the current socio-economic challenges.
From the acclaimed authors of Capitalism without Capital, radical ideas for restoring prosperity in today's intangible economyThe past two decades have witnessed sluggish economic growth, mounting inequality, dysfunctional competition, and a host of other ills that have left people wondering what has happened to the future they were promised.
Contributing to the debate on work performance evaluation in a time of technological transformation, this book explores the impact of digitisation on production and organisation models, as well as on the rights and interests of the stakeholders involved.
The central phenomenon of this book are embedded lead users (ELUs): employees of firms who experience emerging needs and profit from solutions to these needs (i.
The International Conference on Industrial Engineering and Engineering Management is sponsored by the Chinese Industrial Engineering Institution, CMES, which is the only national-level academic society for Industrial Engineering.
How to Think about Progress is an interdisciplinary work exploring whether optimistic claims about technology's potential stand up to humanity's most difficult challenges.
Florian Becker entwickelt an Hand von theoretischen Überlegungen und empirischen Studien ein Messinstrument zur Untersuchung der Frage, welche Aspekte von Serviceinnovationen tatsächlich Kundenbegeisterung auslösen.
The MCPC 2014 is a multi-track conference featuring a combination of high profile keynotes with expert talks, panel discussions, paper sessions, workshops, receptions, and much more.
The International Conference on Informatics and Management Science (IMS) 2012 will be held on November 16-19, 2012, in Chongqing, China, which is organized by Chongqing Normal University, Chongqing University, Shanghai Jiao Tong University, Nanyang Technological University, University of Michigan, Chongqing University of Arts and Sciences, and sponsored by National Natural Science Foundation of China (NSFC).
Human Rights after Corporate Personhood offers a rich overview of current debates, and seeks to transcend the "e;outrage response"e; often found in public discourse and corporate legal theory.
This book aims to shed light on the potentially innovative ICT (information and communication technology) architectures from an East Asian regional perspective.
