This book balances the behavioral and database aspects of customer relationship management, providing students with a comprehensive introduction to an often overlooked, but important aspect of marketing strategy.
The ability of a business to engage in real organizational learning and to do so faster and in a more sustainable way than its competitors is being increasingly seen as an essential component of success.
This book provides evidence as to how human resources management practices influence the knowledge management processes and the influence of knowledge management processes on innovation in higher educational institutes.
Global economic growth, recently fuelled by Asia's emerging economies, has greatly accelerated the accumulation of greenhouse gases in the atmosphere and boosted demand for scarce natural resources, including energy, food and mineral raw materials.
It has been estimated that over 75% of the innovative projects that begin through the Innovation Management System (IMS) are either failures or they failed to produce the desired results.
This book argues that records management can contribute to public sector reform and transformation in the new climate of austerity, without losing its essential characteristics.
Enter the world of Internet of Things with the power of data science with this highly practical, engaging bookAbout This BookExplore real-world use cases from the Internet of Things (IoT) domain using decision science with this easy-to-follow, practical bookLearn to make smarter decisions on top of your IoT solutions so that your IoT is smart in a real senseThis highly practical, example-rich guide fills the gap between your knowledge of data science and IoTWho This Book Is ForIf you have a basic programming experience with R and want to solve business use cases in IoT using decision science then this book is for you.
Value-Driven IT Management explains how huge sums are wasted by companies (and governments) on poorly aligned, poorly justified and poorly managed IT projects based on 'wishful thinking' cost and benefit assumptions and that even 'successful' projects rarely seem to realise the benefits promised.
This is a book for anyone intrigued by the complexities of digital leadership that require a capability to constantly balance the routines of everyday business with the ability to innovate.
This edited collection provides a cutting edge overview of issues of key concern for information professionals providing information services in corporate environments.
In today's digital world, and particularly in technology firms operating in emerging markets, innovation is key to establishing a sustainable competitive advantage.
This book highlights storytelling as a concrete and viable method which can be used in various operational fields in organizations: from change management to project management and knowledge management, it presents employees' stories on past projects and the diverse, essential aspects of corporate culture they reveal, in an easy-to-comprehend and entertaining fashion.
Although compliance standards can be helpful guides to writing comprehensive security policies, many of the standards state the same requirements in slightly different ways.
Das Buch zeigt anhand aktueller Forschungsthemen und Praxisbeispiele, welche Veränderungen die digitale Transformation in den Lernprozessen von und in Organisationen ausgelöst hat.
In 'Key Issues in the New Knowledge Management,' Firestone and McElroy, the architects of the New Knowledge Management (TNKM) provide an in-depth analysis of the most important issues in the field of Knowledge Management.
The Analytics and Big Data collection offers a greatest hits digital compilation of ideas from world-renowned thought leader Thomas Davenport, who helped popularize the terms analytics and big data in the workplace.
The design process has always been central to construction, but recent years have seen its significance increase, and the ways of approaching it multiply.
Serial Innovators: How Individuals Create and Deliver Breakthrough Innovations in Mature Firms zeros in on the cutting-edge thinkers who repeatedly create and deliver breakthrough innovations and new products in large, mature organizations.
Hospital Emergency Response Teams aims to provide authoritative training for hospital personnel in the emergency department, as well community-level medical service personnel, assisting them in times of disaster and emergency.
A comprehensive synthesis of the best practices for management in the vital and rapidly growing field of sustainable water systems Handbook of Knowledge Management for Sustainable Water Systems offers an authoritative resource that goes beyond the current literature to provide an interdisciplinary approach to the topic.
This book introduces students to business process management, an approach that aims to align the organization's business processes with the demands of the marketplace.
For knowledge management to be successful, the corporate culture needs to be adapted to encourage the creation, sharing, and distribution of knowledge within the organization.
Die Ausführungen in diesem Buch zeigen auf, wie durch Konzeptionen der am kooperativen Lernprozess beteiligten aufbau- und ablauforganisatorischen Einheiten ein Modell erstellt werden kann, das die wissenskommunikativen Prozessanteilemit curricularen Anforderungen einer Verknüpfung von Inhalten und mit Anforderungen an eine didaktische Integration verbindet.
This book provides a powerful insight into strategic portfolio management and its central role in the delivery of organisational strategy, maximisation of value creation, and efficient allocation of resources and capabilities to achieve organisational strategic objectives.