The latest experimental design techniques for quality improvement"e;The methods taught in this book are a major contribution to statistical methods as an aid to engineers, as well as to those in industry, education, or government who are trying to understand the meaning of fi gures derived from comparisons or experiments.
This book introduces the reader to product specifications, production planning, sample inspections, process controls, and the impact of quality control on profit.
This superb new book develops a knowledge-based theory of innovation, marrying three streams of literature: innovation, inter-firm collaboration and networks, and learning regions.
Ho> For CEOs, CIOs, CFOs, and IT leaders: The green IT business case and best practices for making it happen Timely help for companies facing rising energy costs, new government rules, and growing public concern Powerful new insights from IBM's breakthrough $1 billion green computing initiative Chances are your enterprise IT organization has a significant carbon footprint.
This work examines various organizational problems that contribute to the phenomenon of passive addiction, problems so entrenched and quotidian that they no longer register in the organizational consciousness as problems.
Many companies limp along from day-to-day treating the quality side of the business as a necessary evil, and doing only what is minimally necessary for compliance to regulations.
This Focus book presents the basic principles and practice of project management and simple analytics for project control, using the systems framework of Design, Evaluation, Justification, and Integration (DEJI).
The definitive guide to organizational excellence--completely updatedFully revised for the latest American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/QE) Body of Knowledge, The Handbook for Quality Management: A Complete Guide to Operational Excellence, Second Edition offers in-depth guidance on effectively applying the principles of quality management in today's business environment and delivering superior results.
Following on from 2015's Healthcare Reform, Quality and Safety: Perspectives, Participants, Partnerships and Prospects in 30 Countries, this book encompasses a global perspective on healthcare while shifting the focus from reform to showcasing success stories of healthcare systems worldwide.
Virtually every decision to produce, buy or sell is influenced by quality, yet until this book was first published in 1992, there had been very little attempt to produce a comprehensive and practical theory for this.
This new edition of Environmental Health and Safety Audits not only will help you put your company on course toward effective environmental compliance, but also now brings you up to date on changes in EPA and OSHA auditing policies, issues currently confronting auditing programs, and state-of-the-art strategies for managing and conducting audits.
This book demonstrates in a simple and straightforward way the process of discovering the attributes that are important to your customers, measuring their satisfaction with an unbiased survey instrument, analyzing that data, and then doing a statistical analysis to determine the best approach to improving the low-rated attribute(s) and implementing change that has a higher probability of improving customer loyalty.
Due to its societal and economic relevance, Project Management (PM) has become an important discipline and a concept critical to modern organizations, public and private.
This guide is intended to help everyone in an organization participate in creating and sustaining a foundation of integrity, meet requirements and customer expectations, and support robust processes, to the advantage of everyone in the organization and to each of its customers.
This book is presented in a format that will hopefully help you understand the limits of your equipment, give you a guide to follow when operating fire streams, and help you best manage your water delivery system.
Collaborative product assembly design and assembly planning presents several newly-developed methodologies and applications for collaborative assembly design and assembly planning, two important steps during the product development life cycle.
The definitive guide to implementing Baldrige Criteria in any organization-from the team that has worked with 18 Malcolm Baldrige Award winnersFor organizations in both the public and private sectors, the coveted Malcolm Baldrige National Quality Award is the gold standard to which all leaders aspire.
As supply chain operations continue to be recognized as critical to the transition to a circular economy, this practical resource provides an actionable outline for supply chain professionals wanting to implement a circular supply chain.
For decades, this book has served as a guide to organizations that document their continuous improvement efforts using Baldrige Award-type management systems.
This book provides a reflexive critique of the assumptions of orthodox HRD research and practice and questions the conception of humans as resources, as well as the conventional performative focus of HRD.
A supply chain is the process of all parties involved in fulfilling a customer request, while a value chain is a set of interrelated activities a company uses to create value and a competitive advantage.
Winner of the Shingo Prize for Excellence in Quality Improvement -From the Shingo judges: This work has an extremely widespread application as the tools, techniques, and methods described are at a level that achieves the goals of Lean and operational excellence without tying them down to a specific industry or work stream.
This book, which has been prepared by an international group of experts, provides comprehensive guidance for the design, planning and implementation of assessments and monitoring programmes for water bodies used for recreation.
From TQM to Six Sigma and the Balanced Scorecard, there appears to be no end to the 'revolutionary' approaches proposed to improve business performance.
The 2007 winner of the Masing Book Prize sets out important Six Sigma concepts and a selection of up-to-date tools for quality improvement in industry.
Collaborative Distribution Considering Economic and Environmental Performance provides guidance on how to make the operations of a company more efficient and more eco-friendly.
Learn how GE, Allied Signal, Motorola, and other top companies created a Six Sigma organizationIn Executing Six Sigma, bestselling author George Eckes delivers lessons on how you can effectively incorporate Six Sigma into your organization's DNA and execute initiatives throughout the company.
Supply Chain Strategy and Financial Metrics is a step-by-step guide to balancing the triangle of service, cost and cash which is the essence of supply chain management.
The intent of this book is to give interested parties an overview of green and its impact on business, without spending countless hours researching the subject.
Designing Service Processes to Unlock Value explores how service processes can be designed to leverage the expanding range of opportunities for service providers and customers to co-create value.
