Quality Assurance (QA) and Total Quality Management (TQM)

Management Extra brings all the best management thinking together in one package.

Management Extra brings all the best management thinking together in one package.

Implementing e-business requires a dynamic approach that can respond to changes in technology, management direction, customer and supplier behavior, and competition.

Implementing e-business requires a dynamic approach that can respond to changes in technology, management direction, customer and supplier behavior, and competition.

Effective Management of Benchmarking Projects shows you how to apply benchmarking to a variety of projects.

Effective Management of Benchmarking Projects shows you how to apply benchmarking to a variety of projects.

This text provides a comprehensive look at the fast growing meetings and convention market segment.

This text provides a comprehensive look at the fast growing meetings and convention market segment.

A clear and comprehensive guide to quickly set up a cost-effective Quality Management SystemRevised and expanded, the new edition of this easy-to-understand guide provides practical information on how to set up a cost-effective ISO 9001:2000 compliant Quality Management System.

A clear and comprehensive guide to quickly set up a cost-effective Quality Management SystemRevised and expanded, the new edition of this easy-to-understand guide provides practical information on how to set up a cost-effective ISO 9001:2000 compliant Quality Management System.

Capitalize on the principles of psychology to develop more effective leadership!

Capitalize on the principles of psychology to develop more effective leadership!

This book is the essential guide for managers wishing to implement the benefits of Intellectual Capital thinking in their companies or divisions.

This book is the essential guide for managers wishing to implement the benefits of Intellectual Capital thinking in their companies or divisions.

This is a third edition of Meeting Customer Needs, a diploma level book in the Chartered Management of Institute series.

This is a third edition of Meeting Customer Needs, a diploma level book in the Chartered Management of Institute series.

'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on product or service quality.

'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on product or service quality.

Six Sigma is a data-driven management system with near-perfect performance that is a statistical target of operating with no more that 3.

Six Sigma is a data-driven management system with near-perfect performance that is a statistical target of operating with no more that 3.

From the best-selling quality management author, David Hoyle, Quality Management Essentials is the perfect brief, yet authoritative, introduction to the fundamentals of quality management.

From the best-selling quality management author, David Hoyle, Quality Management Essentials is the perfect brief, yet authoritative, introduction to the fundamentals of quality management.

Setting the PACE in Product Development describes how to effectively manage the key ingredients of successful product development: time, quality, talent and resources.

Setting the PACE in Product Development describes how to effectively manage the key ingredients of successful product development: time, quality, talent and resources.

Total Organizational Excellence: Achieving world-class performance sets down an implementation framework to guide managers on how to improve business performance in all types of organization.

Total Organizational Excellence: Achieving world-class performance sets down an implementation framework to guide managers on how to improve business performance in all types of organization.

Innovation is almost always seen as a "e;good thing"e;.

Innovation is almost always seen as a "e;good thing"e;.

This book considers the effectiveness of well-known trade mark protection at an international level.

This book considers the effectiveness of well-known trade mark protection at an international level.

Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style.

Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style.

Providing an understanding of what is meant by quality and its unique position in a manufacturing environment to improve competitive business performance, this text defines all the fundamental ingredients required to introduce an improvement in quality.

Providing an understanding of what is meant by quality and its unique position in a manufacturing environment to improve competitive business performance, this text defines all the fundamental ingredients required to introduce an improvement in quality.

Managing Quality will help you understand the role of TQM within your organization and how you can best implement it.

Managing Quality will help you understand the role of TQM within your organization and how you can best implement it.

Over the past 50 years the US economy has experienced economic dynamism and technological change at a dizzying pace, driven substantially by innovation in digital communication technology.

Over the past 50 years the US economy has experienced economic dynamism and technological change at a dizzying pace, driven substantially by innovation in digital communication technology.

Senior executives, middle managers, supervisors, administrators, and other students of administrative behavior need to know why harnessing human energies demands a full understanding of organizational and cultural contexts combined with a knowledge of personality characteristics--of self and others.

Senior executives, middle managers, supervisors, administrators, and other students of administrative behavior need to know why harnessing human energies demands a full understanding of organizational and cultural contexts combined with a knowledge of personality characteristics--of self and others.

This book includes the proceedings of the 3rd International Congress on Engineering and Sustainability in the XXI CEntury, INCREaSE 2023.

Real Process Improvement Using the CMMI (R) presents readers with non-academic, real-world approaches to process improvement via CMMI.

Over the last 25 years there has been a considerable increase in the awareness of quality related issues.

Over the last 25 years there has been a considerable increase in the awareness of quality related issues.

Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style.

Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style.

This book presents the advances in the concept, model, method, and tools for the global supply chain management.

In this book, Davide Gualerzi employs the concept of transformational growth to explore the investment-driven cycle of expansion of the 1990s in the US economy, and of the of role played by the ICT sector.

In this book, Davide Gualerzi employs the concept of transformational growth to explore the investment-driven cycle of expansion of the 1990s in the US economy, and of the of role played by the ICT sector.

Scientific concepts on the co-evolution of technology and society, as well as recent sociotechnical system approaches, focus on the general interrelations between technology, socioeconomic structures, and institutions.