Organizational theory and behaviour

This book focuses on the contemporary applications of effective and ineffective leader succession narratives for contemporary organizational leadership.

In an era where technological advancements, shifting societal norms, and global challenges are fundamentally reshaping the landscape of work, Future Workscapes emerges as a pivotal publication.

The problems we face in the second decade of the twenty-first century are too significant to be solved by a few chosen heroes.

Transformation, by definition, is a radical change in outcome - not incremental small movements.

Zero Complaints: The Path to Continuous Value Creation is the ONLY book that lays out the importance for organizations to ensure their customers do not have a need to complain and share their frustrations with other customers.

This book discusses the existing management approaches for dealing with changes, namely readiness, maturity, and resilience.

To counter pervasive levels of citizen disengagement from political institutions, this book examines democratic innovations that meaningfully engage with citizens to address some of the deficits of Western representative democracies.

Originally published in 1980, this book provides an analysis and assessment of events in local government management during the late 20th Century set within an overall conceptual framework of organisation theory.

Winner of the 2025 Academy of Management Public and Nonprofit Division Book AwardVolunteers play a critical role in serving communities and delivering public services.

Winner of the 2025 Academy of Management Public and Nonprofit Division Book AwardVolunteers play a critical role in serving communities and delivering public services.

The National Audit Office has played an important role in the checks and balances of the UK parliamentary and political system over the last 40 years.

The Inland Revenue (1965) examines the organization and functions of the UK's Inland Revenue Department as they stood at the beginning of 1965.

What will be the right place for humans in the new economy of AI, avatars, automation, and 3D virtual worlds?

**Business Book Awards 2025 Finalist** Most managers who've tried to deliver business change have felt frustrated and disempowered by the experience.

Based on three years of meta- research into team effectiveness and coaching, this book explores some of the most common contradictions and debates around the topic of team coaching and presents readers with a framework to enable them to explore this field for themselves, reflecting on their own experience and drawing their own conclusions.

In einer zunehmend komplexen Arbeitswelt ist effizientes Prozessmanagement unerlässlich.

Police officers, social workers, teachers, and many other street-level bureaucrats exercise discretion in dealing with clients.

Drawing on work and positive psychology, this insightful book addresses contemporary workplace challenges and analyses evidence-based interventions in the employee wellbeing domain.

This book explores the intricate interplay between humility, humor, and hope in the context of Christian leadership.

This book explores the intricate interplay between humility, humor, and hope in the context of Christian leadership.

This book explores the ramifications of the COVID-19 pandemic crisis on human service organizations from an international perspective.

This book delineates a comprehensive framework designed to ultimately assist organizations as they navigate the critical juncture-often termed the inflection point-in adopting generative Artificial Intelligence (AI).

This book offers a comprehensive exploration of the powerful intersection between behavior science and performance improvement and demonstrates the myriad ways in which this science can advance performance improvement.

What if someone told you the key to success was kindness?

This book presents seven internal dimensions that have a direct impact on an organization's global competitiveness and sustainability: purpose, leadership, passion, people-centered, customer-centric, infrastructure, and viability.

The problems we face in the second decade of the twenty-first century are too significant to be solved by a few chosen heroes.

Fearless Disruption is not just for the Apples, Amazons, and Teslas of the world, and Keegan is here to prove it.

Understanding Police Operational Performance provides a roadmap for police agencies to implement performance-improvement strategies that work.

In the world of work, accountability can often translate into punishment.

Organizations of all kinds create a sense of purpose and sometimes incomparable performance that individuals cannot achieve alone.

Organizations of all kinds create a sense of purpose and sometimes incomparable performance that individuals cannot achieve alone.

Many attempts have been made in recent decades by liberal market economies to reconstruct public workplace conflict resolution agencies in response to major changes in patterns of workplace conflict.

This book shares the LEAD (Leadership Enrichment and Development) method, a framework for supporting and facilitating leadership identity development for women in higher education.

State governments are responsible for most of the direct domestic spending that affects the well-being of their citizens.

Leadership has emerged as a cornerstone of progress and transformation in organizations and societies in a world marked by constant change and ambiguity.

As businesses grow, culture can be created by accident or by design.