With rapidly rising healthcare costs directly impacting the economy and quality of life, resolving improvement challenges in areas such as safety, effectiveness, patient-centeredness, timeliness, efficiency, and equity has become paramount.
Many refugees and asylum seekers now in the United Kingdom have trained and worked as doctors nurses midwives and other professionals allied to medicine in the countries from which they have departed.
This book looks at the then-nascent emergency management sector in China, specifically the 2003-2012 period, that arose from the 2003 SARS crisis and subsequently set the stage for its responses to the COVID-19 pandemic.
Social marketing, a field first introduced by Philip Kotler and Gerald Zaltman in a pioneering article in the Journal of Marketing in 1971, uses marketing concepts to influence the behaviors of individuals and communities for the greater social good.
Based on the author's years of experience working with Toyota's master teachers and with companies in the midst of great change, this book follows the story established in the Shingo Prize-winning book, Andy & Me: Crisis & Transformation on the Lean Journey.
Oil exploration in the developing world has been and continues to be a high profile and high risk activity attracting media coverage and stimulating much debate.
Performing arts centers (PACs) are an integral part of the cultural and creative industries, significantly influencing the cultural, social, and economic vitality of communities around the world.
While many health care organizations need to improve health care quality and lower costs, most lack specific strategies and tactics for implementing these changes.
Eve Shapiro has been writing about patient-centered care, physician-patient communication, and relationships between doctors and their patients since 2007.
As governments throughout the world experience increasing fiscal challenges, the pressures on public sectors to streamline services and harness technological advances is unprecedented.
Critically examining economic developments within the last sixty years, this book argues that a crisis in global social reproduction is altering existing understandings of work, labour and the economy.
A practical guide for developing and writing a strategic marketing plan for health and human service organizations, this comprehensive volume takes professionals through the major steps of the marketing planning process.
Exploring the role of public sector audit in emerging democracies and developing countries, this book provides an account of the relationship between the public sector auditor, the legislature and executive government.
This book explores how medical device integration (MDI) supports quality patient care and better clinical outcomes by reducing clinical documentation transcription errors, improving data accuracy and density within clinical records and ensuring the complete capture of medical device information on patients.
Designing and Implementing Effective Evaluations provides extensive real-life examples of program evaluations that illustrate the various elements and steps in conducting a successful evaluation.
Management and IT professionals in the healthcare arena face the fear of the unknown: they fear that their massive efforts to comply with HIPAA requirements may not be enough, because they still do not know how compliance will be tested and measured.
Across Europe and the world, countries are attempting to develop their health and social policies and practices to address the global challenge of increasing demand and pressurized supply, created by ageing populations, emerging technologies and finite resources (financial and human).
Alignment: A Provider's Guide to Managing the Practice of Health Care uses the method of alignment with proven examples and strategies to help health care providers achieve and maintain optimum effectiveness through continuous enhancement.
The concepts of telemedicine and e-healthcare have eased as well as improved the reachability of experienced doctors and medical staff to remote patients.
In Design for Services, Anna Meroni and Daniela Sangiorgi articulate what Design is doing and can do for services, and how this connects to existing fields of knowledge and practice.
Designed to help midlevel and senior managers in organizations dedicated to public purposes, this book provides trained self-awareness to deploy values to guide decisions and build the culture of their organizations.
Planning a new or refurbished public library means considering not only facilities for collections, services, staff and users, but examining also the local context, reviewing the library image, and developing relationships with other community facilities and agencies.
Non-profit Organizations and Co-production:The Logics Shaping Professional and Citizen Collaboration develops a novel framework for analyzing the practices of co-production between citizens and professionals in the non-profit sector.
Conciliation is the term used in the National Health Service to describe a particular form of dispute resolution that is used in relation to the complaints process.
Healthcare IT is under tremendous pressure in today's environment: Budgets are shrinking; staff are in short supply; cloud, mobile, and data are driving expansion and innovation.
Regulatory change is typically understood as a response to significant crises like the Great Depression, or salient events that focus public attention, like Earth Day 1970.
Through the contributions of women working in the creative industries, this timely book explores the role of creativity in their lives, the experiences that have positively contributed to and supported their creativity and their work, as well as how gendered considerations intersect with their involvement in the cultural sphere.
Written by internationally acknowledged experts in the customer and patient experience movement, this book clearly outlines the principles and development phases of a great customer experience transformation.
A decade ago, UK HealthCare recognized the need to reposition itself as a regional referral center, focusing on advanced subspecialty care for the entire state of Kentucky.
Public Organizations in Asia introduces students to the fundamental theories of organizations and teaches them how to analyze different types of public organizations in East and Southeast Asia.
This book focusses on the Internet of Things (IoT) and Data Mining for Modern Engineering and Healthcare Applications and the recent technological advancements in Microwave Engineering, Communication and applicability of newly developed Solid State Technologies in Bio-medical Engineering and Health-Care.
