This book offers a philosophical approach to tourism as a permanent factor in the lifestyle, economy, and culture of the contemporary global community.
Service design is the activity of planning and organizing people, infrastructure, communication and material components of a service in order to improve its quality and the interaction between service provider and customers.
This book explores the basic tenets of service excellence, opening to distinguish customer service from service excellence, and explore the driving aspects of strategy and philosophy.
Offering a complete introduction to sport development policy and practice, this book covers key theory, themes, issues, and debates in sport development, without assuming any prior knowledge on the part of the reader.
Lillian Daniel shares how her congregation re-appropriated the practice of testimony one Lenten season, a practice that would eventually revitalize their worship and transform their congregational culture.
This volume is the first to examine the commercial home from an international perspective, paying attention to the frequently occurring but often neglected forms of commercial accommodation including farmstays, historic houses, and self-catering accommodation.
Globalization has had a profound impact on the sports industry, creating an international market in which sports teams, leagues and players have become internationally recognized brands.
The Dark Side of Organizational Behavior aims to gather all the micro- and meso-level topics about the dark side of organizations that may guide management practitioners, researchers, and students.
The book features the first volume of the proceedings of the 10th International Conference of the International Association of Cultural and Digital Tourism (IACuDiT), with the theme "e;Recent Advancements in Tourism Business, Technology, and Social Sciences,"e; which was held from August 29 to 31, 2023, in Crete, Greece.
The International Dictionary of Hospitality Management is the must have companion for all those working or studying in the field of hospitality management.
The risk of athletes sustaining concussion while participating in professional team sports raises two serious concerns both nationally and internationally.
Using a combination of theoretical discussion and real-world case studies, this book analyses the use of robotics, artificial intelligence and services automation (RAISA) within the travel, tourism and hospitality industries.
Études consacrées à l'impact des nouvelles technologies de l'information et de la communication sur la répartition spatiale des activités et des hommes.
This book explores the relationship between tourism/tourists and expressions of contemporary Asian art (for example, artists, objects, intangible artistic productions, digital manifestations, etc) in Asian and non-Asian tourist spaces/experiences.
There are books on all topics in the field of Hotel Management available, in the market, but, there is still a dearth of comprehensive and compact series of books, presented together.
The untold story of South America's most interesting beverageBrewed from the dried leaves and tender shoots of an evergreen tree native to South America, yerba mate gives its drinkers the jolt of liquid effervescence many of us get from coffee or tea.
A "highly entertaining history [of] global hustling, cola wars and the marketing savvy that carved a niche for Coke in the American social psyche” (Publishers Weekly).
This monograph offers a comprehensive examination of responsible tourism, meticulously deconstructing the core tenets of socio-cultural, environmental, and economic accountability within the framework of sustainable tourism.
Tourism Trends and Policies, published biennially, analyses tourism performance and major policy trends, initiatives and reforms across 50 OECD countries and partner economies, providing up-to-date tourism data and analysis.
In Challenges to US and Mexican Police and Tourism Stability, author Peter Tarlow examines the US-Mexico border crisis and its impact on tourism, along with tourism security in both the United States and Mexico.
This book gives students a thorough overview of the environmental issues that impact the supply chain and details strategic methods of addressing the political, social, technological, market, and economic concerns that have caused organizations to reconsider their impact.
The tourism and hospitality industry in the 21st century cannot be adequately planned, executed, marketed, managed, or studied without taking into account digital technology and its impact.