Compiled from 10 years of research, with chapters contributed by experts in the field, we demonstrate how tourism will benefit from applying a new paradigm found in mainstream psychology, termed here the 'Cognitive Wave'.
This book contains the best papers on tourism sustainability, economics and management presented at the 10th Tourism Outlook Conference, held in Sri Lanka from 19 to 21 October 2017 and the 11th Tourism Outlook Conference held in Eskisehir, Turkey from 3-5 October 2018.
This book explores the impact of design science and design thinking on tourism planning, gathering contributions from leading authorities in the field of tourism research and providing a comprehensive and interconnected panorama of cutting-edge results that influence the current and future design of tourist destinations.
Pricing or benchmarking is a process of evaluating the performance of a financial company's products and services or systems, against other businesses, considered to be at the top of their field, by applying a measurement of "e;best in performance.
This book features a collection of high-quality research papers presented at the International Conference on Tourism, Technology and Systems (ICOTTS 2022), held at University of Chile, Santiago de Chile, Chile, from 3 to 5 November 2022.
In this book, we will explore how the accelerating pace and diffusion of technological change has taken control of an ever-growing fraction of the world economy.
The financial crisis of 1931 marked a turning point in British economic foreign policy, as decades of laissez-faire principles were abandoned and an active interventionist policy was introduced.
This cutting edge and comprehensive book with contributions from the star faculty of Cornell University's School of Hotel Administration offers the latest thinking on the best practices and strategies for hospitality management.
This collection of topical essays by academics and industry professionals brings a unique lens to the issues broached, questions raised, and solutions offered regarding the history and advancement of digital fashion.
Women, Leisure and Tourism provides a comprehensive discussion of women, leisure, and tourism through the lens of leisure production and consumption, both by women and for women.
This textbook discusses luxury marketing management, considering the broader range of decisions related to the complexities of offering luxury as services.
Investigations: 150 Things You Should Know, Second Edition, explores the essential tips and techniques for security investigations, providing a useful reference for those at any stage of their security career.
Slow Food began in the late 1980s as a response to the spread of fast food establishments and as a larger statement against globalization and the perceived deterioration of modern life.
Diving into the evolution of Customer Experience this text offers an insightful exploration of the paradigm shift from customer service to Customer Experience (CX) within the Caribbean context.
This book explores the basic tenets of service excellence, opening to distinguish customer service from service excellence, and explore the driving aspects of strategy and philosophy.
Destructive organizational behaviors including destructive leadership, abusive supervision, workplace bullying, sexual harassment in the workplace, workplace deviance, workplace incivility, workplace ostracism, social loafing, and workplace discrimination and injustice are explored in this book.
Culture- and event-led regeneration have been catalysts for the transformation of redundant urban port areas and for the reframing of the image of many port cities, which notably feature among mega-event bidding and host cities.
Offering a complete introduction to sport development policy and practice, this book covers key theory, themes, issues, and debates in sport development, without assuming any prior knowledge on the part of the reader.
Due to a historical lack of attention to the importance of modelling, measuring and managing risk, senior bank leaders are struggling to implement unified practices within their financial institutions that could address the gaps posed by risky management behaviour, rogue trading, liquidity crises, prohibited investments in mortgage-backed securities, and default risks aligned with loans.