Hospitality and service industries

This book provides an end-to-end view of revenue management in the hospitality industry.

Cultural tourism has proved to be a significant source of economic development for cultural destinations, but it has also emerged as a sometimes potentially controversial and unsustainable phenomenon.

Companies and policy makers are prioritizing environmental, social, and governance goals as part of their strategies.

This volume brings together current academic research and knowledge on the economics and management of professional road cycling.

This book discusses the the integration between tourism and heritage and strategies to achieve sustainability in the tourism sector.

Transformational Collaborative Outcomes Management (TCOM) is a comprehensive, multi-level conceptual framework for system management and improvement.

The authors of this book alert that professional services like law, accountancy, and consultancy firms are set to face major disruption.

From early 2020 for a period of two years at the end of which  this book was written, air transport suffered unprecedented setbacks due to the COVID-19 pandemic.

This book focuses on the implications of digitalisation in the mobility service industry.

This book looks at the potential of sport to contribute to wide-ranging development outcomes, which have been recognized across international policy declarations, most significantly in the 2030 UN Agenda for Sustainable Development.

This professional guidebook highlights sustainable tourism development and management for businesses and destinations.

The Caribbean economy remains a region with many paradoxes.

This book provides state-of-the-art descriptions of smart service innovations in the industry, supported by novel scientific approaches.

This book, the first of two volumes, uses a framework of philosophical anthropology, and the concepts of humanistic leadership and humanistic management, to explore the value of work in the hospitality and tourism industry.

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Employing a practice theoretical approach, this study centers on how German multinational enterprises transfer three selected production-related training practices to their subsidiaries in emerging economies: onboarding of new employees, shop floor inducting of machine operators, and German-style dual apprenticeship training for specialized technicians.

This book brings together essays analyzing the impact of sport and physical activity on psychophysical well-being and quality of life, through multidisciplinary and multi-country studies.

This book addresses existing challenges and opportunities related to tourism for people with disabilities.

This book brings together essays analyzing the impact of sport and physical activity on psychophysical well-being and quality of life, through multidisciplinary and multi-country studies.

This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today's dynamic and competitive times.

This book features the proceedings of the 8th International Conference of the International Association of Cultural and Digital Tourism (IACuDiT).

This book showcases state-of-the-art advances in service science and related fields of research, education, and practice.

This book analyses from a management perspective how the aviation industry can achieve a sustainability transformation in order to reach the Paris climate targets for 2050 and provides various strategic and operational recommendations in this regard.

This contributed volume introduces the innovative landscapes and business models used in tourism entrepreneurship initiatives of Portugal and Spain.

This book delivers the present state-of-the-art of scientific characteristics of the unique Ciomadul volcano (Romania, East-Central Europe) from as many aspects as possible.

Access to large data sets has led to a paradigm shift in the tourism research landscape.

The book provides an understanding of how service design and design thinking could address the needs of organisations in tackling processes of transformations which include changes in the way people behave, interact and grow.

This book provides a comprehensive introduction to travel marketing, tourism economics and the airline product.

What does the proliferation of food festival tell us about rural areas?

This book offers an overview of service design practices for healthcare and hospital management.

This book offers an insight into the luxury yacht industry as a provider and facilitator of a luxury yacht experience.

This book analyzes the 2018 and 2019 men's and women's World Cups to understand how the use of Video Assistant Referees (VAR) affected each tournament.

This book presents a kaleidoscopic view of the multidisciplinary field of research developed within Brazilian social sciences to study football as a major cultural and social phenomenon in the country.

This book addresses the various sustainability issues that the tourism industry has faced over time like the trend from over-tourism to under-tourism or from tourism in increasingly distant destinations to a new local tourism with new needs.

This book presents a comparative study on various issues regarding legal aspects of cruises - mainly, the importance of the cruise business, the impact of cruise tourism, general and specific rules applicable to cruises, liability issues, cruise passengers as consumers, package travel, labor rules for cruise workers, relevant rules on ports (e.

This book aims to identify the impact of tourism on social and economic development in the Issyk-Kul region of Kyrgyzstan, and to predict the development of the tourism industry and identify any limiting factors for the development of the tourism industry in the Republic as a whole.

By 2020, the global economy, led by the US - China duopoly, was experiencing the longest economic expansion on record.

Tourism is one of the sectors that have undergone substantial change for several decades and in particular due to the restrictions and change in national and international policies since the beginning of the COVID-19 pandemic.

This book examines the dilemma of overdependence on tourism in Caribbean countries and territories, and the need for a resilient path to address the industry's vulnerability in the face of natural disasters.

This book argues that COVID-19 revives a much deeper climate of terror which was instilled by terrorism and the War on Terror originally declared by Bush's administration in 2001.

This book contributes to an improved understanding of knowledge-intensive business services and knowledge management issues.

The advent of mobility-as-a-service and the disruption of the automotive industry are both overlapping and fuelled by the same developments and thus raise a very fundamental question: are we at peak car?

This book investigates the various ties between tourism development and sustainability, revealing forces of change and current trends in tourism management performance in countries of Central and Southeast Europe.

Trust is a fundamental concept in modern society.

The increasing importance of industrial services and rapid digitalization towards smart and remote services pose opportunities as well as challenges to the manufacturing sector.

This book investigates the consequences of mountaineering (hiking, trekking, climbing) on the natural environment.

This book examines and addresses the particular character of urban tourism occurring in the global South.

This book provides a management perspective on the full historical, contemporary, and geographic landscape of hospitality and tourism (H&T) in Africa.

Generation Z (Gen Z) is the demographic cohort also known as Post-Millennials, the iGeneration or the Homeland Generation.

Cruise tourism is one of the fastest growing sectors worldwide.