Hospitality and service industries

This volume of Eurasian Studies in Business and Economics presents selected theoretical and empirical papers from the 25th Eurasia Business and Economics Society (EBES) Conference, held in Berlin, Germany, in May 2018.

This book focuses on the relationship between gastronomy and urban space.

Former communist countries face unique issues in developing and marketing tourism businesses, communities, and attractions because of centralized polices that discouraged international influences.

This book provides an extensive, up-to-date overview of the ways in which information and communication technologies (ICTs) can be used to develop tourism and hospitality.

This book revisits the traditional general approach to sport policy by adopting an entrepreneurial perspective.

This Palgrave Pivot forms the final part of Andreff's trilogy reviewing the economic aspects of criminal behaviour in sports.

This Palgrave Pivot surveys facts and cases exhibiting and exemplifying corruption in sport.

This Palgrave Pivot provides a comprehensive overview of economic aspects to criminal behaviour in sport.

The book features the second volume of the proceedings of the 10th International Conference of the International Association of Cultural and Digital Tourism (IACuDiT), with the theme "e;Recent Advancements in Tourism Business, Technology, and Social Sciences,"e; which was held from August 29 to 31, 2023, in Crete, Greece.

This book explores the understanding, description, and measurement of the physical, sensory, social, and emotional features of motorcycle and bicycle journey experiences in tourism.

This textbook reviews and systematically presents the use of the Internet in public administration and politics.

This book provides a wide-ranging overview of the current state of tourist destination management and presents important recent research in the field.

This book offers essential insights into how the world's second largest industry, tourism, is responding to challenges involved in expanding the corporate social responsibility (CSR) concept to corporate sustainability and responsibility, referred to as CSR 2.

This book analyzes how companies and employees can endogenously, i.

In How to Make Things Happen, we learnt that knowledge is the fundamental driver of service efficiency.

This volume comprises a selection of papers describing the main features of the Lanzarote and Chinijo Islands Geopark (Canary Archipelago, Spain).

This book covers a very broad range of topics in marketing, communication, and tourism, focusing especially on new perspectives and technologies that promise to influence the future direction of marketing research and practice in a digital and innovational era.

This book examines rural tourism across three different contexts, acknowledging the complexity of rural places.

This book examines both how tourist behavior is being shaped by the new tourism products and segments that are appearing on the European market and how the tourist experience influences post-trip evaluation of destinations and of tourism and hospitality businesses.

History is one of the main aspects that shapes a country's culture and leaves its traces on the built environment in the form of an architectural heritage.

This book strikes a balance between international sporting governing bodies' interests and values enshrined in rules regarding sporting nationality on one hand, and athletes' rights under EU law on the other.

This book includes research papers submitted to and presented during the first international conference on Cultural Sustainable Tourism (CST) that was held in Thessaloniki, Greece in November of 2017.

This book presents a collection of the latest research in the area of immersive technologies, presented at the International Augmented and Virtual Reality Conference 2018 in Manchester, UK, and showcases how augmented reality (AR) and virtual reality (VR) are transforming the business landscape.

This book discusses how tourism between neighboring countries like Poland and Germany is hindered despite the Schengen Treaty.

This book provides an extensive, up-to-date overview of the ways in which information and communication technologies (ICTs) can be used to develop tourism and hospitality.

This book provides the first-ever overview of and guide to the geological setting and related features of the famous, volcanically active Galapagos Islands, as well as an in-depth analysis of the setting's relationship to the region's unique and iconic ecology, and its conservation.

This book examines the drivers of inbound medical tourism in Germany.

Filling a gap in existing literature on revenue management systems, this book explores the use of business strategies which are specifically designed to have a positive impact on economic and financial efficiency.

This book provides an overview of perspectives and approaches to the cultural meaning of sport volunteering in different countries.

This book examines the nature of service design and service thinking in healthcare and hospital management.

The book provides a holistic approach to wine destination management and marketing by bringing together wine tourism research with research in wine and destination management.

*Winner of the 'Research of the Year' award at the 2025 Sport Positive Awards*This is the first book to examine the critically important topic of sustainability in sport through the lens of integrity.

This book includes research papers submitted to and presented during the first international conference on Cultural Sustainable Tourism (CST) that was held in Thessaloniki, Greece in November of 2017.

What impact did walking tours and scenic films have on leisure activities?

This book is an introduction to one of the fast-developing core pillars in business, sustainability, as well as how it is closely tied into the concept of service.

The 2020 pandemic proved past best practices too brittle for future challenges.

In this book, we will explore how the accelerating pace and diffusion of technological change has taken control of an ever-growing fraction of the world economy.

Designing Service Processes to Unlock Value explores how service processes can be designed to leverage the expanding range of opportunities for service providers and customers to co-create value.

This book explores Evaluation and Management (E/M) coding and serves as a resource in the practice and application of level of service codes.

Read Customer Value Starvation Can Kill, and make life easier for your customers and yourself, and win in the marketplace!

This book is an introduction to the challenge of modern leadership.

Food and architecture, the two pillars of human civilization, have intertwined to such extents to sustain the civilization itself, that the connection between the two has visually ceased to exist.

This book provides a profile of the mature travel market based on recent research by review sites, tour operators and agents, and national press.

This book tells the history, organizational structure, and management strategies of the hospitality industry.

Design: A Business Case challenges you to stimulate innovation in your own organization as an ongoing and integral dialogue between complementary skills-to bridge mind and matter, image and identity.

Improving Convention Center Management Using Business Analytics and Key Performance Indicators presents sound practical advice from an author who successfully lived the experience.

Improving Convention Center Management Using Business Analytics and Key Performance Indicators presents sound practical advice from an author who successfully lived the experience.

This innovative book explores the new relationships connecting computer science, social science, and the humanities.

In this book, experts from industry and academia explore these trends and discuss how innovative companies are leveraging Artificial Intelligence and intelligent tools to make the workforce more inclusive, and enhance and augment the human worker rather than replace it.

Talent development is key to organizations keeping pace with the rapidly changing social and technological developments of today's workplace.