Used properly jargon can be effective, but used incorrectly it can damage communications, waste time and money, and harm public, patient and staff relations.
In the past 10 years spirituality and spiritual care have been much debated in professional healthcare literature, highlighting the need for a recognised definition of spiritual care to enable appropriate assessment of, and response to, spiritual issues.
This volume, focusing on palliative and terminal care, is part of a survey of health care needs for specific conditions, published on behalf of the Department of Health.
'When I want to know the real rock-bottom truth about what happens all the time in this doctoring life what happens to us and to the folks who bring us their hearts and worries to be heard that's when I turn every time to the novelists the playwrights the poets the essayists who have given us the sights and sounds the feel of all that goes on minute by minute.
This extraordinary and practical book examines neuro linguistic programming (NLP) - the knowledge and skills to detect and affect thinking patterns - and applies it to each phase of the medical consultation.
Series Editors: Moira Stewart, Judith Belle Brown and Thomas R Freeman The application of the patient-centered clinical method has received international recognition.
Higher Professional Education for General Practitioners is a practical guide on the best ways to plan educational and vocational training needs throughout professional practice.
The Healing Tradition argues that Western medicine is fundamentally flawed because it fails to provide a healing environment for both individuals and society, and indicates potential ways to correct this through an integration model of medical humanities.
The impressive progress of medical science over the nineteenth and twentieth centuries has tended to overshadow the art of caring for the patient and their families.
The NHS is currently in the middle of the biggest information technology project in Western Europe, which will fundamentally change the working practices of all NHS staff over the next five years.
This book explores the link between the 'corridors of power' where healthcare policy is made and the hospital, health center or clinic where it is carried out.
Vision and Value in Health Information offers a significant challenge: to find a place for health information in the modernization of health services in the UK.
Patient and public involvement in health and social care has become a key element of government policy, and the need to listen and act on the views of patients and the public is an increasingly integral part of the planning and delivery of healthcare.
The General Practice Jigsaw provides comprehensive and up-to-date information on the future of education training and professional development in general practice and primary care.
As soon as this book first appeared in 1990 it became the standard text for the new generation of practice managers with responsibility for implementing many of the radical changes taking place in general practice.
Managing a dental practice has become increasingly complex in recent years, after changes within both the National Health Service and the private sector.
The proposed abolition of Primary Care Trusts and transfer of their commissioning functions to GP consortia have been greeted with intense excitement by some GPs, and with extreme trepidation by others.
This text is based on the practical experience of pilot schemes which have identified a variety of opportunities and innovative ideas which others can adopt and develop.
This title includes Foreword by Sheila Kitzinger, Writer, Researcher, Activist and Honorary Professor, Wolfson School of Health Sciences, Thames Valley University.
Conciliation is the term used in the National Health Service to describe a particular form of dispute resolution that is used in relation to the complaints process.
This book is based on the findings of a nationwide study, the aim of which was to analyse general practitioners' performance as gatekeepers of the Dutch healthcare system.
While the investigations and reports which have followed recent health care scandals in the UK have highlighted the very important issue of addressing organizational culture and the need for more effective leadership at every level, patients and their families have struggled to comprehend how such things can occur in a health service that is suppos
This innovative book provides a unique perspective on the biomedical and societal implications of personalized medicine and how it will help mitigate the healthcare crisis and rein in ever-growing expenditure.
This book provides a wide spectrum of readers with comprehensive but easily understandable protocols for the assessment and training of wheelchair skills.
Healthcare operations, in hospitals and home healthcare settings, are inundated with complex fuzzy features that impose difficulties in the creation of work schedules.