From the New York Times bestselling author of Rebbe comes this newly revised edition of Words That Hurt, Words That Healan invaluable guide in how choosing the right words can enrich our relationships and give us insight to improve every facet of our lives.
This book delves into the psychological and behavioral impact of the advent of digital transformation (DX) on white-collar employees in the modern organizational context.
This book offers a unique approach by using psychoanalytic theory to explain how we can resolve the most important issues facing the world today and in the future.
REDISCOVER THE FORGOTTEN ART OF ASKING IN THIS NEW YORK TIMES BESTSELLING BOOK 'Amanda Palmer joyfully shows a generation how to change their lives' Caitlin Moran'To read Amanda Palmer's remarkable memoir about asking and giving is to tumble headlong into her world' Elizabeth Gilbert'The Art of Asking is a book about cultivating trust and getting as close as possible to love, vulnerability, and connection.
Attachment abuse can involve both physical and emotional violence between people in close relationships, which includes couples, parents and their children, and adult children and their aging parents, among others.
*; Explains Aikido solutions for peacefully resolving difficulties that arise with intimidating and unpredictable people, those who are stubborn or don't listen, insincere people who want something from you, and chaotic situations*; Presents Aikido's step-by-step protocol for developing the receptiveness of the beginner's mind and deescalating potentially violent or dangerous situations*; Shares stories of how Aikido helped the author transform interpersonal difficulties into peaceful interactionsIlluminating the inner philosophical and practical aspects of Aikido, 47-year Aikido practitioner and 6th-degree black belt Susan Perry, Ph.
This book explores communication in emergency call and response centers, taking an approach drawn from Conversation Analysis to examine how call-takers answer calls and the ways in which dispatch is issued in different contexts.
The Fourth Edition of this best-selling handbook provides readers with the most up-to-date theory, research, and best practices in the field of child abuse and neglect.
'A practical and timely book I highly recommend' Arianna Huffington, Founder and CEO, Thrive Global'Connect offers a compelling and highly accessible roadmap for building relationships that lead to professional success and personal fulfilment.
This textbook addresses key issues and challenges in contemporary multicultural and multilingual workplaces through the lens of leadership, communication and trust.
Understanding Everyday Incivility delves into the day-to-day annoying behaviors that color our interactions with other people, such as the use of crude language in public, family members who claim that they're ';just teasing' and we're ';too sensitive,' coworkers who constantly interrupt us, and inflammatory remarks posted on social media sites.
`Combining global examples of cases with practical solutions, this book will be of interest to anyone involved in child advocacy, from judges to probation officers' - childRIGHT`The greatest achievement of this book may be its inspiration to those also willing to "e;swim against the tide"e; as child advocates.
This book provides a comprehensive guide to the latest research on the nonverbal cues that signal our biological sex, gender, and sexual orientation to others, as well as our sexual/romantic interest in others.
Kenneth Burke may be best known for his theories of dramatism and of language as symbolic action, but few know him as one of the twentieth century's foremost theorists of the relationship between language and bodies.
Eine gelungene interne Kommunikation ist für Bürgermeister*innen oder Landrät*innen immens wichtig: Die Leistung einer Verwaltung und damit mittelbar deren Bild in der Öffentlichkeit fußt letztlich auf dem Zusammenwirken von Menschen.
This extremely readable and addictive parable has become a breakout word-of-mouth hit for its uncanny ability to renew your understanding of life, connections and perspective with fresh vigour.
This textbook addresses key issues and challenges in contemporary multicultural and multilingual workplaces through the lens of leadership, communication and trust.
