Discover why routers in the Juniper MX Serieswith their advanced feature sets and record-breaking scaleare so popular among enterprises and network service providers.
Discover why routers in the Juniper MX Serieswith their advanced feature sets and record-breaking scaleare so popular among enterprises and network service providers.
Graphite has become one of the most powerful monitoring tools available today, due to its ease of use, rapid graph prototyping abilities, and a friendly rendering API.
Graphite has become one of the most powerful monitoring tools available today, due to its ease of use, rapid graph prototyping abilities, and a friendly rendering API.
The emergence of highly promising and potent technologies has enabled the transition of ordinary objects into smart artifacts-providing wider connectivity of digitized entities that can facilitate the building of connected cities.
Logistics and fulfillment management (LFM) - the management of the flow of goods, services and information throughout a value chain - is becoming an important part of e-business.
Project leaders, managers, and team members, as well as cost engineers, analysts, and students in project management and planning, can glean ideas and methods for managing multiple projects from this reference.
For anyone involved in buying and managing telephone systems, this book brings clarity to the confusing array of products and services (like voicemail, interactive voice response, fax-on-demand, T-1, DSL, etc.
Advance Praise for Partnering with Microsoft: 'Partnering with Microsoft is the first great book about the breathtaking culture, opportunity and roadmap for joining Microsoft's 850,000 partners cutting an impressive B swath in the marketpl
Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups.
This straightforward book will provide you with the insight necessary to save your organization revenue through the processes of bill auditing, expense reduction, and savvy contract negotiations.
Get the most out of ACDs (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales Includes three ready to use RFPs (request for proposals) for buying an ACD, computer telephony system, or recording
Providing information on the business, technical, legal and practical considerations in the new telecom world order, this book offers a complete overview of the technologies and marketing methods that competitors are using internationally.
Software engineers are increasingly becoming business people; Professional Issues in Software Engineering, 3rd Edition gives them comprehensive coverage of the issues they should know about.
As a result of a rigorous, methodical process that (ISC) follows to routinely update its credential exams, it has announced that enhancements will be made to both the Certified Information Systems Security Professional (CISSP) credential, beginning April 15, 2015.
Recent changes in healthcare delivery as mandated by the Patient Protection and Affordable Care Act are forcing providers to focus on technology as a way to improve the health of the population, while engaging patients and encouraging them to take accountability for maintaining their own health.
Many professionals and students in engineering, science, business, and other application fields need to develop Windows-based and web-enabled information systems to store and use data for decision support, without help from professional programmers.
Incomplete or missed requirements, omissions, ambiguous product features, lack of user involvement, unrealistic customer expectations, and the proverbial scope creep can result in cost overruns, missed deadlines, poor product quality, and can very well ruin a project.
This book serves as a primer on freight transportation and logistics, providing a general and broad coverage of concepts, mathematical models and methodologies available for freight transportation planning at strategic, tactical and operational levels.
This new edition of Risk Management: Concepts and Guidance supplies a look at risk in light of current information, yet remains grounded in the history of risk practice.