Business communication and presentation

Signs are critically important in all forms of activity, including business, because they establish what it is to be human.

Key practitioners and researchers explore how people routinely and at particular sites are discursively constructed as deficient in ways that may affect their life chances.

Customer Experience is now the key differentiator as consumers and businesses alike decide among competing brands.

China is rapidly becoming an economic superpower, yet its business culture is often misunderstood.

An exceptional new work on family business, showing how to maintain a balanced relationship between the family and the company, and ensure satisfactory business results.

This book from the acclaimed management writer Adrian Furnham, explores the dark side of leadership and how and why leaders can have a negative impact upon their companies and organisations.

International business for the modern firm has to compromise the need to use limited resources and achieve efficiency in the global marketplace.

This book investigates the business strategies chosen by oil and gas service companies operating in China, Singapore and Malaysia.

This book offers a broad perspective on issues relating to the sourcing of systems and business processes in a national and global context, examining the client's and the vendor's involvement in sourcing relationships by putting the emphasis on the capabilities that each side should develop as a result of their interactions with each other.

As technology changes, so too have its applications and our uses and experiences with them have changed as well.

Performance is the key outcome of high morale, and the reason why it should be taken so seriously: with research gathered from some of the world's largest employee opinion databases and best academic centres, the authors lay out the morale-performance connection.

This second volume of two discusses the employment of action learning in different contexts, including healthcare, education, government, military and the business world.

This is a comprehensive, practical and engaging book designed to help readers to recognise bullying behaviour at work and identify and select inter-personal strategies for handling bullying behaviour.

Addressing the need for a discerning, research-based discussion of NLP, this book seeks to answer the many questions that clients, potential users and practitioners ask, including: what is NLP and what can it best be used for?

Images of political leaders as everyday figures, involved in commonplace activities, now form an increasingly important aspect of electoral presentation.

The four main tenets of life are explored in this unique new book that examines the issues that touch each executive, or for that matter, people in general.

What Does the Digital You Look Like?

A practical book detailing how to implement EI (emotional intelligence) techniques for human resource professionals and trainers developing managers and leaders.

While many people in business have strong analytic skills, creativity has been undervalued in many organisations.

Institutions have regimes-policies that typically come from the top down and are meant to align the efforts of workers with the goals and mission of an institution.

Work is changing.

True or False?

In offices across America, the Masters of Gobbledygook are hard at work.

Graphs have become a fixture of everyday life, used in scientific and business publications, in magazines and newspapers, on television, on billboards, and even on cereal boxes.

This beautifully illustrated book is the first complete handbook to visual information.

Giving good presentations is not just common sense.

In offices across America, the Masters of Gobbledygook are hard at work.

As the first decade of the 21st century winds down we have seen a sea change in society's attitudes toward finance.

Giving good presentations is not just common sense.

It is widely known that innovation is crucial to sustain success in business, government, and engineering.

A firm's reputation is an asset that can be built or harmed over time and most companies invest in their good standing.

A firm's reputation is an asset that can be built or harmed over time and most companies invest in their good standing.

There has been a paradigm shift as to how professional knowledge is passed on.

There has been a paradigm shift as to how professional knowledge is passed on.

Content is king.

True or False?

Everyday we write countless memos, letters, and reports without a second thought.

ORBIT (Observing Rapport Based Interpersonal Techniques) is an approach to interviewing high-value detainees, encompassing not only analysis and research into the methodology, but also a framework for training.

ORBIT (Observing Rapport Based Interpersonal Techniques) is an approach to interviewing high-value detainees, encompassing not only analysis and research into the methodology, but also a framework for training.

Ditch the scripts and tricks for a smarter approachKirk Kinnell is a hostage negotiator and counter-terrorism expert with decades of experience.

Communication, advocacy, and outreach are germane to the success of any organisation working in the social sector.

Over one billion people use the Internet globally.

Styles brings together leading authorities from both academia and the marketing industry to provide a comprehensive overview and analysis of the rapidly changing world of marketing communication in the 21st Century.

Branding is possibly the most powerful commercial and cultural force on the planet.

Branding is possibly the most powerful commercial and cultural force on the planet.

Expertise is an intriguing construct.

Over one billion people use the Internet globally.

Get solid collaboration from team members in remote locationsGlobalization and new technologies have made team collaboration from distant geographical locations on the road, from home or client sites, even on the other side of the globe a routine part of business.

It is widely known that innovation is crucial to sustain success in business, government, and engineering.

As the first decade of the 21st century winds down we have seen a sea change in society's attitudes toward finance.