Management: leadership and motivation

Help your employees to excel in dealing with the public with this stimulating, fun-filled collection of customer service training games.

Ask yourself honestly, is your professional life going according to plan?

CHANGE YOUR COMPANY.

Developing Leadership and Management Skills is essential reading for anyone studying the Level 5 CIPD L&D module of the same name as well as all learning and development professionals looking to develop the skills of leaders and managers in their organisation.

Understanding Organisation Development is essential reading for students studying Organisation Development (OD) as part of a wider HR degree or professional qualification, is the core textbook for the CIPD level 5 Unit 5UOD, and is ideal for professionals looking for a solid theoretical grounding that they can apply in practice.

Developing and Using Consultancy Skills supports students and practitioners in their understanding of the meaning of consultancy and the skills required in consulting in a learning and development context.

Enhancing Participant Engagement in the Learning Process is an accessible guide for students studying Learning and Development (L&D), and is the supporting text for the CIPD Level 5 Unit 5PEL.

Designing and Developing Digital and Blended Learning Solutions is essential reading for anyone studying the Level 5 CIPD L&D module of the same name as well as all learning and development professionals looking to understand the growing role of technology in L&D.

Don't just be a good manager.

Sustainability is an increasingly urgent and important factor in logistics and supply chain management, impacting the whole supply chain lifecycle from product design and development, to supplier management, packaging, transportation, warehousing and distribution.

Use this brand-new textbook written to support the Level 3 CIPD Certificate in People Practice to succeed in your studies and launch your career as a people professional.

Volume 2 of Logistics, Supply Chain and Procurement Case Study Collection contains new case studies tackling Supply Chain and Procurement issues, aiming to provide solutions affecting a range of different businesses.

Since Autumn 2012 and under strict regulatory obligations, the biggest corporations in the UK have been offering a pension to any employee who earns more than GBP10,000.

Vulnerability to sudden supply chain disruption is one of the major threats facing companies today.

Competition to join the fire service is fierce, with 40 applicants for every position, candidates are struggling to earn one of the few places available.

Evidence-Based Reward Management presents an analysis of the current failure of organisations to assess the effectiveness of pay and reward practices.

NLP (Neuro-Linguistic Programming) is believed by many to be a powerful set of tools for facilitating change and enhancing performance.

Delivering E-Learning describes a new and better way of understanding e-learning.

A practical guide to improving your team's performanceCoaching helps people to define desired outcomes for themselves and encourages them to take responsibility for developing strategies and actions to achieve them.

We are entering a new era-an era of impact.

The Best Leaders Rely on God No matter where you lead, the qualities that make a great leader are the same: you should be humble, selfless, honest, collaborative, and teachable.

This Harvard Business Review collection features the best in leadership transitions from celebrated author and advisor Michael D.

This collection offers the full digital editions of two seminal books by global leadership expert John P.

More than half of all small businesses fail within the first five years.

**Business Book Awards 2024 Finalist** An accessible guide to the business of being a board director, through the lens of 18 crucial conversations.

Nowadays, managing and promoting diversity is of paramount importance to the future of sustainability and the political and business agenda.

The primary purpose of The Road to Self Leadership Development: Busting Out of Your Comfort Zone is to provide individuals who want to become a leader with a systematic approach for learning how to first learn to become a self-leader.

Effective Teaching for Managers addresses the manager's role as teacher in leading staff and getting the best performance out of them.

The book is divided into four parts: (1) foundations of qualitative research methods consisting of a chapter summarizing the various qualitative paradigms and a research methods chapter illuminating various design features such as data collection and analysis, qualitative standards and ethics; (2) frequently used qualitative methods in the study of leadership designs; (3) underutilized qualitative methods; (4) three commissioned empirical studies illustrating content analysis, narrative analysis, and mixed methods study using content analysis and case study.