The fresh approach taught in this indispensable guide will transform passive groups of disparate people into the effective teams of leaders you didn't know was possible to have.
This forward-thinking book introduces HR leaders to core organization development strategies and skills--providing creative approaches, practical tips, and proven methods to help them succeed.
You may have your industry's most prolific product or service in the marketplace, but your customers' loyalty and checkbooks will only go as far as your customer service will allow.
Success in business often hinges on good negotiation, and that takes advanced skills in listening, self-awareness, conflict resolution, assertiveness, and more.
Organizations that don't take steps to address future talent needs at all levels will face some major obstacles when undervalued key employees get burned out and leave you to fend for yourself.
In this leadership journey unlike any other, Victor Prince shares the lessons he learned while on his pilgrimage and guides readers on their own Camino de Santiago.
An examination of the phenomenon of "e;entitlement"e; mentalities in the American workforce -- people's preoccupation with their rewards rather than their responsibilities.
Products and services will change with demand, but one thing that will always be required for a company's success is having the right people working hard for you.
This book is an impassioned wake-up call to bring diversity management to a new level -- beyond finger-pointing and well-meaning ';initiatives', and toward the shared goal of building robust organizations and thriving communities.
This book is the tale not just of the two extraordinary men of its title but also of the formative decades of twentieth-century America, through two world wars and changes in business, industry, politics, and culture.